What should be the focus of the L&D team of a company?
The learning and development needs of an organisation need to be in sync with what the learner wants. So, what are the top areas on which an organisation should focus:
If Learning and Development are developed to be in sync with employees, then agility must be a key trait of it. This implies that learning should be as good as the environment. This environment refers to the workplace where it is going to be used. The days in which Learning and Development gave you courses have gone. The role of elearning is to facilitate learning now.
It implies that elearning does not refer to giving content only. It implies that there should be a learning infrastructure in which learners have the primary focus. This is important so that learners can learn continuously.
The aim of elearning should be to make employees imbibe skillsets that can take the organisation in different directions. These skills also make sure that the employees have great careers ahead of them.
Having a skill base
The modern-day employees require a vast skill base. So the elearning team must identify all the skills that will boost the ROI of the company. The focus of L&D must be that the workers should be able to execute several roles. There should be specialisation but employees should have versatile skills which are important for taking an organisation forward. Developing such versatile skills is only possible through the right focus of L&D.
The organisations benefit from change when the skill levels grow as such. So, increasing skill levels means investing in the future of the organisation.
Let’s look at some areas where the organisation’s learning and development team can be of help:
Onboarding: Onboarding is one of the most important areas for a company. If employees, don’t have such a nice experience in onboarding, they might leave their jobs. Onboarding can make sure that employees can have access to resources whenever they want. Onboarding can be made an interesting process and new employees can have complete control over it.
Internal communication: Communication is now more frequent than ever before. With so many mediums of communication, you have to respond quite quickly. This kind of quick response causes some confusion. Hence, great communication is an important area where employees need to be trained. It’s important because we work across different locations and projects. Efficient communication implies being able to ask questions and provide answers also. So, communication is an important part of a management role.
Management of projects: The employees must have all the information to be able to manage projects easily. So, project-based training teaches employees how to build teams. Apart from how to build teams, there can also be training on how to utilise the skills and time of other people. When employees are trained for project management, they can take these roles when required. Many project management classes are happening externally but employees should sign up for these courses in-house because then it’s focussed more on what the organisation needs.
Leadership training is also important for an organisation so that there are leaders who comprehend the organisation and its requirements and can adapt.
In creating training modules for all the above needs, the L&D should realise that learning can’t be segregated from an organisation, it is integral to the prosperity of a company.