What can be the problems in RPA?
Robotic process automation has taken over the world when the companies have a lesser workforce to work with now because of the pandemic.
But there are some risks involved with it also.
Companies should understand what to implement in an RPA project. The RPA project should be executed by subject matter experts because they understand the nature of repetitive jobs. Only such jobs can be automated. Apart from them, employees can also be consulted about which jobs should be automated or not.
There are often mistakes done by companies when they are trying to implement RPA. The first mistake is that they don’t understand that these are large-scale projects. The companies must know that they require a huge infrastructure to maintain RPA bots. The companies should not think that they can give the tasks of human beings to bots so easily. The task of setting up the infrastructure and making the bots do the work is a mammoth task. The companies, hence need continuous IT support to make the RPA infrastructure work.
Firstly the companies should have done proper planning for installing RPA. It’s because there can be big economic losses when the bots don’t work properly.
Risks in security
There can also be risks in security when RPA is implemented by a company. Major data breaches are not a possibility when this technology is implemented. This is because the technology of RPA is not penetrating the data layers of the company. However, security is still a concern with this technology because data access can still happen because humans involved in this technology can misuse administrative privileges. They can access the systems without proper privileges through bots.
Robotic process automation can also cause problems when the passwords are exchanged. Then, there can be problems in terms of unauthorized access to networks and computers. Sometimes, users who have better privileges than others can also get passwords misusing their powers. Therefore, protecting the RPA systems is necessary. The passwords of the RPA bots can be stolen by someone hence the companies have proper security guidelines in place.
Everyone can’t access a bot
Every bot must have proper credentials so that no one can access them easily. Humans must not be able to access them. Their credentials should be stored safely because the scripts of bots can contain usernames and passwords in them. In fact, every human trying to access them must go through proper two-factor authentication.
There should also only be limited account permissions given to the robots. There should not be complete access to systems given to them. They should only have minimum tasks listed for them. The robots should not be able to write values in a database rather than only read them.