employee training

Why is employee training necessary to prevent resignation? 

Employee training is a huge necessity now. It’s because the companies can’t afford to lose employees. This has become a major problem since the Great Resignation. This phenomenon is not over yet.

There is evidence of the Great Resignation when, in 2022, lots of people left their jobs. This number was even more than in 2021, when only 47.7 million quit their jobs, as compared to 50.6 million in 2022.

So, the Great Resignation had a colossal impact across all industries and was not restricted to one industry only. Hence, employees are still quitting their jobs in incredibly large numbers, which could be due to the monotonous nature of their jobs or low salaries. 

There are many reasons behind this phenomenon:

  • Inclination to work-from-home:

First one is employees want work from home opportunities, which is only possible in some professions. Hence, they leave a company with no choice but to quit their job. 

  • Want to join stable jobs:

Many professionals are still reeling from the impact of the pandemic when they were evicted from their jobs. Hence, they want to join jobs that have better pay scales and are stable so that they are not terminated. Some jobs also don’t provide adequate safety, prompting the employees to leave their jobs.

The labor market is now more favorable for job seekers, and many professions have better job opportunities than before.

  • Job dissatisfaction:

Job dissatisfaction is also a major reason why employees are quitting their jobs. For example, many workers have quit the manufacturing industry permanently. 

The effect of the pandemic is still not over, and people are looking for jobs in new career directions. It’s because they also lost their jobs during the pandemic and now want to pursue a job that is in sync with their passion. For employees, having a job is no longer enough. They are now running after jobs that offer better salaries and promotion opportunities. Sometimes, employees want jobs with reskilling opportunities. It’s because they found their skills to be obsolete during the pandemic. 

It’s tough to make Gen Z stick to one job for a long time because they have preferences, such as how a job is going to contribute to their career growth. Often, they leave a job to work in one that aligns better with their career goals.

This has become a vicious circle. When employers have skill scarcity, there will be losses in a certain industry. When certain employees leave an industry due to losses, the turnover is increased, leading to long-lasting labor shortages. This is because when employees see other employees quitting, they are also pulled towards better job opportunities. Plus, when an organization is suffering from losses, there can be salary cuts and no appraisals.

Employers will have to find a solution to this problem of great resignation. It’s not so easy. They will have to provide training so that employees can handle their current jobs better. 

How can training help?

When employers find a solution to the problem of great resignation, they can have a sound business. There has to be upskilling of employees so that they stay in their current jobs and are eligible for promotions also.

In fact, many organizations have resorted to employee training as a solution to employee turnover.

The upskilling can ensure that employees consider themselves valued in a company. This improves the retention rate in the company, and employees are not willing to quit.

  • Better career growth:

When receiving such training, the career development path of employees becomes clear. They can see where they will be in the company five years in the future and hence don’t leave the company for better opportunities.  

When employees are upskilled, they are able to do their jobs better. They feel job satisfaction because they no longer need to ask someone to perform their tasks. They can ask for salary hikes because they become good at what they do. 

  • Better performance:

Employee training is a good measure by a company to ensure that employees are able to process all the changes in the organization, whether it is the introduction of new software. Employees can be shown screencasts of various software so that they can handle all the processes. When employees are not able to understand any software, they can quit their jobs. 

When all the employees receive employee training, the company benefits because even if an employee out of them leaves the company, it does not affect operations. On the other hand, when there is no training, even if one employee leaves the company, a lot of pressure falls on the company to pass on his knowledge to others to ensure continuity of operations. 

  • Good bonds:

When employees are trained together, a bond develops between them. They help each other understand the relevant content and hence become friends. Employees don’t have much of a possibility of quitting their jobs because they have peers in the organization. 

When it comes to employee training, a company has many topics to focus on, like cyberawareness training, soft skills development, compliance, and customer service.

  • Customer service:

Customer service is one of the key areas in employee training because employees who talk with customers in stores are the flag bearers of a company. They should know how to deal with them in terms of understanding their needs through active listening. Even if there is a conflict, like a customer wanting to return a defective item, they should be able to deal with the situation positively. 

  • Cyberawareness training:

With time, compliance laws change regularly. Hence, a company needs to focus on them. When the employees don’t know the basic cybersecurity rules, problems can arise. Their accounts’ passwords can be leaked when an outsider gets access to their PC. This happens when they use public Wi-Fi. Hence, such training ensures that employees protect their computers from all kinds of risks, such as phishing emails

Moreover, today, an inclusive environment is important for employees. For this, it has to hire people from the minority sections. However, it should ensure that other employees behave with them normally and not be biased against them. They should respect minorities and give an equal understanding of their viewpoints.  This is how the company can do employee training to prevent turnover or reduce it. 

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