manager training

How can manager training affect teamwork?

Over the last few years, there have been drastic changes in the workplace. The workers now demand that they must work from home. Although they are working in a hybrid mode, the managers have yet to become able to handle distributed teams. 

This big problem for most companies is how to manage such teams. Managers need help from all kinds of employees here, including human resources and leaders. These are the problems with teams:

  • No, or very less communication:

The first problem is that there is no clear communication necessary for working on a large project. It is a big problem. When there is no such communication, problems can arise. When employees are confused, they tend to do the work wrong. This can create a wrong impression of the company. A communication protocol should be established for this kind of situation where the employee is not clear about his manager’s instructions. 

Solution:

Many forms of communication can take place. When there is in-person communication, it’s the most productive of all. It helps to build relationships. They are required in a company when a celebration happens, like when a new employee has joined the company. Synchronous communication, whether face-to-face or in person, is required when decisions need to be made. These decisions are required because a deadline is looming over managers’ heads. Asynchronous communication is needed when the decision does not need to be made immediately; hence, feedback can be given in this manner. This communication transfer only happens one way, i.e., the other party does not respond immediately.

The managers must be taught how to ensure the team has good communication. The team members can use any kind of tools to interact, such as video conferencing tools. They can even email each other if the response has to be not so immediate. However, it’s in the hands of the manager to decide which communication tool is most apt for which situation. For example, instant messengers can be used when the situation requires an immediate response. Manager training is important, so managers communicate clearly with the team members and don’t allow any obstacles to arise.

Hence, the company should have set up communication protocols depending on the situation.

A team can’t be formed when most members have not met each other. For a strong bond between team members, they must meet face-to-face at least once a month. Manager training is imperative so that they can handle remote teams. 

  • No monitoring of employees:

The manager does not even know whether an employee works from home. This is troublesome for the manager and the employee because an employee is left alone without physical surveillance. This lack of accountability can create problems for managers and employees in the long run. 

Solution:

The managers should, therefore, conduct regular meetings with the team to see how far the project has proceeded and if the team is facing any problems. Sometimes, employees face problems and are shy to disclose them unless specifically asked. 

  • Technical and time differences:

There can be many differences in the working culture of remote team members. Some members like to devote more time to work, while some don’t. Members are working in a different time zone. So, the manager cannot communicate with such employees on time. This can be unproductive for the team when decisions are not conveyed on time. The technology can be different among remote teams. In some places, the internet connectivity might be good, but in others, it might not.

Also, cybersecurity might be a problem because some employees work on other laptops, whereas others on official laptops. There can also be differences between software configurations, making running some software on them tough. It can be a problem for those employees who are not given systems by the company and have to upgrade to the new OS. 

Solution:

Manager training should also include how the work is facilitated for the remote team members.

 

This implies that they should have all the tools to perform the work. They should also assist employees so they can carry on with their work. They should provide training and technical help to them as and when required, so the work is not hindered. Managers can boost a team’s morale by ensuring that they maintain a work-life balance. If their team members cannot get time out for their families, they will eventually be burned out and quit their jobs. Hence, manager training should teach them how to properly delegate work between employees. This way, every employee would be able to have a work-life balance. Managers should also be aware of time zone differences and call an employee at the right hours because employees can be from different team zones. This must all be a part of manager training on how to maintain camaraderie in the team. The managers should also be aware of the progress of the team. If they cannot do so, there can be problems when everything has to be done at the last minute.

In the end:

The manager’s job is to see the bonds are forged between the team. Hence, they should conduct regular webinars from time to time. Manager training is, again, important for conducting such face-to-face meetings between team members. In such meetings, managers can facilitate discussions between team members and allow them to use break out rooms. He should also know how to conduct polls between them for specific reasons. 

Manager training can help them in building powerful team dynamics. The managers should ensure that there is trust among the team members. It’s also their sole job to take responsibility because there can be discord in the company if they don’t. But if everyone knows their work before a deadline, then there is no chaos, and everyone knows their share of work. 

This is how manager meetings can ensure that the company creates a positive impression on clients and there is also cordiality between the team. 

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