customer service training
How to improve customer service training programs?

Customer experience is a crucial issue for companies that focus on training programs for it. This is because the way customer representatives deal with your customers decides their purchase decisions. The customer service training makes sure that employees provide a pleasant service. But there are some considerations that companies need to keep in mind to […]

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instructional designing
What learning theories are important for instructional designing?

Instructional designing as an industry has boomed up. But there are problems involved when the module is not designed as per the requirements of the target audience. So for any booming instructional designer, it’s important to understand that he can gain knowledge about such principles to improve the quality of his work. Any instructional designer […]

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elearning USA
How can banks use elearning to train recruits? 

E-learning is now the new learning model. It has enabled many people to find routes to grow. The banking sector is also now relying on this mode of learning. The best part about e-learning is that employees can learn without having to deviate from their work. E-learning can be quite helpful for banks and their […]

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elearning USA
How can elearning USA companies stop video piracy?

Elearning companies in US spend a lot of time preparing videos for their clients.So, these companies should know how to stop their elearning videos from getting pirated. Piracy is a huge problem for elearning USA companies because a premium user can download the content and upload it somewhere else. This can cause problems when someone […]

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He was a German psychologist who is known for discovering the forgetting curve. According to this curve, the biggest decline in memory happens within 20 minutes, and then 1 hour.