Tag: compliance training

15 Jul 2021
Energy industry LMS

What changes are responsible for using an Energy industry LMS? 

There is a need for use of an LMS in every industry now because of the prompt response times. The employees can consult the LMS when they face a problem looking for knowledge to resolve customer issues. An energy industry LMS can be used by the companies in this sector to train employees on all matters. The energy industry comprises all those companies which have been involved in the extraction of natural gas, petroleum, its distribution, generating electricity and its distribution, etc. These are the following reasons why companies had to train employees:

  1. Need for diversity training:

    There is also a need for training because new employees with no experience get hired. Companies are facing retirement in huge numbers. They need technicians, especially in the electrical industry and training is needed.

    These companies are also hiring women in the workforce to benefit from their experience which has necessitated diversity training.

  2. Changes in demand situations:

    The companies are coping with changes in the laws by the government. For example, Coal companies had to face problems after the government started putting a restriction on the emission of gases like sulfur dioxide during coal combustion to release energy. This change was introduced as per amendments to the Clean Air Act that happened in 1990. Also, due to the higher discovery of natural gas, the US started to focus on using this substance to produce electricity. Also, due to the discovery of shale for extracting natural gas, the latter’s price has been falling since 2005 so it’s cheaper to use this resource. The energy industry has also lost its credibility as a stable employer because of the cyclical nature of jobs. This is because shale is used to extract natural gas. But its drilling does not happen throughout the year due to which natural gas companies have cyclical employment now.

  3. The employment scenario in the energy industry has also been affected adversely due to the fall in oil prices. There was a high layoff in this industry including numbers of 1, 07,000.

    Solar Energy has also started getting used on a large scale. There has been a tremendous increase in the yearly installation of solar power in the country and it was 12 gigawatts in 2019. It has happened because of European subsidies for solar panel production. Climate change has also been a reason owing to the gas emissions that focus is now more on using renewable sources of energy to generate electricity.

    Hence, energy companies are now shifting to the production of electricity through solar power. The employees are now getting trained by companies for this kind of work. It’s because fossil fuels are not getting used that much for producing power, especially coal. Such companies are connecting workers to knowledge-based resources which are uploaded on the LMS and the latter can also get diplomas in these courses.

  4. Requirement of training due to automation:

    So, there is a need for hard skills training through the energy industry LMS.

    This is important for companies that are in the drilling sector because soon the drilling jobs will be replaced by automated drilling machines.

    So, there is a need for learning how to operate such machines for those in drilling jobs. Although drilling machines had been used in this industry for a long time, self-propelled drilling machines eliminating human roles would be used. Drones would be used to supervise the work of such machines. So, an energy industry LMS could be used to train energy workers on how to supervise such machines through drones.

  5. The companies also have to invest in employee training because at the end of the day rehiring costs a lot as compared to upskilling. Companies have to pay layoff costs also when employees have to be laid off due to a lack of skills.

  6. Training needs due to the pandemic:

    Utility companies also had to focus on safety for the front-line workers because they got sick due to the pandemic. During the summer, most of them fell ill because during that time they had to make frequent customer visits due to electricity shortages caused by weather. However as the effects of the pandemic are plummeting, the utility companies have started operating as usual.

    Companies have started implementing social distancing norms for their workforce and internal communications have been digitalized completely. The customers can visit the utility companies when they have an issue but now barriers have been erected to maintain social distancing.

The workers can communicate with their managers through an energy industry LMS. Companies are also using mobile communication for this purpose but they also need to keep such communication safe. So, they are using energy industry LMS platforms on mobiles. Such LMSs can be accessed by front-line employees through mobile browsers or apps to ensure that managers and other team members have been informed about their messages. Through such an energy industry LMS, a company can ensure that all its frontline workers receive important updates about how to handle customers during Covid-19. This involves getting feedback from customers on whether there are any Covid-19 infected persons on their premises or whether they have sanitized the whole place.

Managers can also post on the energy industry LMS bulletin about what are the different schedules for workers to prevent crowding and the spread of disease. It’s better to post such schedules online rather than offline because in that case workers can throng the bulletin board and get infected.

28 May 2021
LMS

Benefits of using an LMS for nonprofit organizations

There has been a massive technology change, leading to the adoption of LMS systems. Companies worldwide are now using such systems in collaboration with eLearning USA companies. There are many benefits of using an LMS system. It’s a better option to provide training than providing in-person training. The LMS is accessible on mobile phones, which is imperative today.

Nonprofit organizations need this kind of functionality in an LMS because they need to have a massive reach, and everybody does not have access to a laptop.

Also, a nonprofit organization aims to train all its members and volunteers. Anyways, classroom training is prohibitively costly for such an organization.

For nonprofit organizations, LMS provides these benefits:

  • No need for IT: First of all, no IT admin is needed to manage such an LMS. The organizations are also saved from giving a PC to learners. Such an LMS is hosted on a cloud-based server, so it’s accessible everywhere and at any time. For example, such an LMS can be accessed on desktop computers and mobile phones. Such an LMS also has an increased bandwidth so that maximum accessibility is there.
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  • Data security: Such an LMS is also quite secure because the LMS vendor has servers protected from hacking.
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  • Train whenever and wherever you are free: There are no time and location bound restrictions because learners can use the LMS anytime and anywhere.
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  • Promotes mobile donations: A nonprofit organization needs donations for its work which might not be possible when the website is not running owing to a lack of IT staff due to lockdown. Hence they can get donations through a mobile-based LMS. Nonprofit organizations can ask for arrangements through the LMS vendor where they can activate customer service. Once such a service is activated, mobile users can donate money to the Paypal account of a nonprofit organization. Once they call the customer service team of the LMS vendor, the mobile LMS users know about the authenticity.
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  • Easy accessibility through mobile apps: When the NGO is working towards helping people, it does not have time to know who accessed the LMS portal on websites. It can be done by logging in to the LMS website, but it takes time. But with, with a mobile LMS, you can easily check the reports of users through its dashboard because the interface is easier to use with an app. LMS analytics help a nonprofit organization change the training material to drive engagement. The mobile-based LMS app can also be accessed across different browsers such as Google Chrome, Apple Safari, and Internet Explorer. So, you can also use iPhones to access it.
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  • Integrations with the LMS: You can ensure that various apps can be integrated with such an LMS as Paypal, Shopify, and Zoom. The employees can call you anytime to seek clarification about training material. With apps like Zendesk integrated with LMS, employees can also chat with anyone.

Due to these reasons, nonprofit organizations should use an LMS.

07 May 2021
compliance training

What should constitute compliance training for HR employees?

The Covid 19 pandemic has brought unprecedented changes around the world. One of them is being able to cope up. There are so many ways in which training has to be delivered to employees to get the best results from them. HR could be one of such employees.

The compliance training for HR is a way to make them deal with pertinent company issues.

There could be employees coming to them asking them about pay inequality. Now, how should HR deal with such compliance issues?

The HR could be taught about compliance training in the following ways:

Branching scenarios

They are the best way to teach HR employees. Make sure that they have branching scenarios shown to them about different company situations. This could include bullying of employees. Show HR what needs to be done in such situations. You have to use branching scenarios to make HR learn the most. And how not reacting in such situations can have important consequences. In such cases, text can’t be just shown to them for learning purposes.

Real-world analogies

Make sure that HR employees are given real-world stories to make them learn the most. Storytelling can be used to ensure that HR feels positively towards stories. If there is an emotional connection with the staff, the HR won’t commit any mistake while dealing with their issues. The HR should be told the same stories that the employees have faced.

Discussions on social media

Social media discussions are relevant ways of teaching HR. The HR employees can use social media to make sure that their doubts are cleared. Furthermore, they can seek clarifications about confusing policies.

They can also use social media to discuss and voice their opinions about certain policies.

Infographics

They are useful for dealing with employees that have faced discrimination at the workplace. It’s important to teach the HR employees how to deal with such changes. So, whosoever has been affected by such harassment must be pacified to make sure that they can regain trust in the company. They should continue to work there rather than thinking of quitting. Its because if they quit, it also affects the morale of other employees. So, you can use infographics to make sure that HR is completely aware of the process to be followed in case of such discrimination. They can also be informed about the different rules for harassment in different organizations.

Assessments for HR

There can also be assessments sent to HR showing how to handle harassment. The HR can then choose the correct option in a branching scenario video. The HR must know the difference between something innocent and something constituting discrimination.

How to make the employees believe that diversity is beneficial?

There can also be the use of videos to show HR how they are supposed to deal with such situations. Such videos can be about stereotyping how certain genders and ethnicities face prejudices when they are working in a company.

The HR can make sure that they can show how diverse people bring different things to the table. So, they can show such videos to employees to reduce gender and race bias.

The HR can also show videos of harassment to employees so that they learn how normal situations can include victimization.

It’s important to understand that the compliance training for employees has the wanted consequences. Therefore, there should be the following changes in employee’s behaviour after going through such training course.

  • Understanding: Employees should understand what includes sexually discriminating behaviour.
  • Change in behaviour: There should be a reduction in reports against bullying employees after they have received some training.
  • Passing of information: HR should transfer the knowledge gained by them to those working in the company.

This is how HR compliance training will give the biggest benefits.

26 Mar 2021
HIPAA

How can hospitals train employees through elearning for HIPAA?

Healthcare has evolved over the years. Now it’s a controlled industry, making sure that there are various rules in place so that there is no fraud with the clients. One such set of important rules is the HIPAA(Health Insurance Portability and Accountability Act).

HIPAA was enforced in 1996 to ensure that the patients are charged reasonably and that there is no fraud with them.

This law has ensured a standardized procedure for electronic billing and the safeguarding of private information regarding patients.

HIPAA requires employees to train a lot as included in their job description. This kind of training is important because if it is not followed, it can lead to paying huge fines by the hospitals. And hospitals can use LMS to train their employees so that they are aware of all the HIPAA regulations.

The hospitals can ensure that all their employees have made themselves aware of the HIPAA rules through an LMS.
Through an LMS, hospitals can train their workers without going through printed training materials for them. It’s also easy to monitor whether a worker has completed the course, eliminating the hassles for hospitals. Mobile LMS can offer so many benefits to hospitals. It can be accessed from anywhere. And such access is better because the hospitals now realize the benefit of remote access rather than teaching hospital workers in a classroom setting. LMS can be installed on the cloud for hospital employees. So, it is accessible through a website and even mobiles. The LMS can also be included in the HIPAA compliance software so that it’s easy to upload new information through the software itself on the LMS.

What is HIPAA?

HIPAA protects the patients against disclosure of information by the hospital employees in all its forms, be it soft copies, hard copies or even oral communication. All the information concerning an individual, which can be used to recognize him/her, can’t be revealed. It is known as Protected Health Information(PHI). Under this, if any kind of sensitive patient information is disclosed, it can lead to the imposition of severe penalties for those who have violated the rules. Under this law, the individuals can know whether their information has been released and to whom. They can also restrict certain leakages of their information.

But suppose the disclosure of such information is necessary to the public health authorities to stop the spread of disease. In that case, it can be done without taking authorization from the concerned individuals.

Under the HIPAA set of rules, three kinds of entities are covered for disclosure of information

  • Health plans
  • Health care clearinghouse that deals with the patient claims before the insurance providers handle them. So, they make sure that such claims made by patients are correct and whether they can be accepted or denied before they are sent to the insurance company.
  • Health care providers

All the hospitals have to prove that their employees are aware of the HIPAA rules when after completing such a course, the proper certification has been issued to them.

Implementing a HIPAA based LMS can ensure that the hospital is providing training programs to employees as per industry standards. So, such an LMS, apart from providing training, ensures that the patient data is encrypted and can’t be hacked through the hospital server.

 

 

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He was a German psychologist who is known for discovering the forgetting curve. According to this curve, the biggest decline in memory happens within 20 minutes, and then 1 hour.