Tag: elearning companies in india

17 May 2022
How must a VR training vendor be selected?

How must a VR training vendor be selected?  

VR training is getting popular day by day due to its impact on changing the entire education scenario in the corporate world.

This technology is nowadays used to provide the most advanced training to the employees, including taking them to VR-based simulations where they learn the crucial skills from their offices. The initial VR training video should be short, which can then be followed by longer videos. Retention is better when the 1st video is short, leading to better involvement with the second video, which is more complex.

But there should be certain precautions exercised by a company before hiring a VR training vendor because it costs so much money.

The companies should also check the portfolio of the vendors to see that they have the right graphic designers with them because they can create realistic images. The clients can also ask for a sample before proceeding. It can be a VR video of 2-3 minutes only.

Moreover, any VR training vendor must know the compliance laws. He cannot create training modules based on it without knowing about such stuff.

These are the categories in which a vendor should be tested before providing his services to a company:

  • VR knowledge:
  • The vendors should be checked for their knowledge of this domain. Virtual reality vendors must have a portfolio through which the interested clients get a complete idea about what the former is capable of. Virtual reality technology is evolving, and the vendors need to ensure that it can produce such effects.

    Virtual reality will soon amalgamate artificial intelligence so that the user will be taken to a world he has seen before.

    Also, the headset will be more powerful with an 8K processor, allowing it to show better images to the user. These processors will produce better images for the user because they will recreate the current 4K content and then use upscaling algorithms to produce pictures with less burring. This artificial intelligence will be used to assess images stored in the database of the VR hardware.

    For example, motion sickness can be caused by people wearing a virtual reality headset because they get introduced to a unique environment. There is also a problem with such technology known as clipping. Some solid objects are also shown properly in the virtual world, and the user thinks he can pass through them. There are also other developments in this field about which a vendor must have thorough information. The VR training vendor must ensure that his output does not have such problems.

  • Adherence to the deadline:
  • Virtual reality is a crucial part of any company’s training calendar, but it needs to be delivered on time by the vendor. So, he must be informed in advance about the deadline. When he is not, problems can arise because the company can’t launch the necessary training in time. It can cause losses for the company because the employees will not be informed about the new compliance rules. The VR training vendors must ensure that if any changes happen in preparing such content, which can set the clock behind schedule, they inform the client.

  • Creativity:
  • Virtual reality vendors must also have creativity in their team because they can work wonders through it. They must be able to create fictional scenarios and avatars based on real-world situations. Apart from having a flair for storytelling, their storyboards must also serve the purpose of training the users.

The company can also help the VR training vendor in preparing a storyboard. They can give a specific job duty to the vendor and provide him with something specific to concentrate on. Asking the VR training vendor to create a storyboard for a particular job situation is easier than asking them to cover the complete job description in a single VR training video.

For example, we might be required to cover multiple job tasks as part of our role but focusing on one task in one video provides detailed coverage for the learner. Such videos encourage the learner and get better retention because you cannot expect them to learn everything at once.

The managers and employees from your company will narrate their experiences to ensure that the vendors produce relatable storyboards. Sometimes the vendor might not know your niche, but still, he can create something of your domain. So, his portfolio is only an indicator of his technical skills, not his acumen. Hence taking a sample is necessary to evaluate the combined intellect of his team.

Hence, it is important to assess the skills of VR training vendors to ensure whether they can create an entertaining virtual reality experience for your employees.

When a company is outsourcing its work, the vendor is given a huge responsibility. The company’s managers risk a lot because they must be answerable about the budget. Hence, they should look for someone who can implement their ideas within a budget and has ample experience.

The vendor can also answer other crucial questions as to whether a company needs an XRS because it can be integrated with the headset to record the training activities of the user. An XRS (extended reality software) is software that has separate costs from the headset.

It helps the organization track the key indicators of a user’s performance on a virtual reality system, and all the data is delivered to the dashboard. Since it captures individual user data, new XRS software is needed for each user.

Such software is installed in the headset of each user and can send all the data to the PC of the VR training administrator.

The VR training vendor team can help you procure the headsets and the XRS software. He knows which headset is more compatible with your developed courseware. For example, courseware with better resolution graphics needs a headset with wires (tethered headset) and not a non-tethered headset.

Hence keeping these considerations in mind a company should select a VR training vendor.

28 Mar 2022
Pointers for designing an elearning template

Pointers for designing an elearning template 

The e-learning industry has grown by leaps and bounds. It’s because people have started understanding the importance of learning unconventionally.

The e-learning companies are also coming up with avant-garde content to ensure that the businesses can take care of their employees. But some problems can impair the functioning of a company’s LMS. The LMS has a lot of eLearning templates available, but sometimes they become outdated; hence it’s the job of the business to contact the vendor to modify the template. An LMS template is just like a PowerPoint slide, in which the users can plug in the content. It’s also crucial that before you decide to buy an LMS software, you have a complete idea about its eLearning template library. Sometimes, the eLearning templates might not have an option for you to add videos and audio, which are essential for your course.

Hence, it does not make sense for you to get that LMS. The LMS must also have an option for the course creators to auto-translate because they need external help to add subtitles to a course without it.

These are the essential points that no designer team can ignore while designing a template:

  • Make sure learners get the instructor’s feedback

The LMS must have the option of feedback. This means that it must have an option for you to add the email ID of the instructor or even a chat box option. When the learners don’t get timely help, they are likely to divert from a course. Therefore, the learners must also be given help in the form of access to the social media handles of the instructors or the company so that they can get in touch with their peers who are a part of the official Facebook group. The learners feel motivated to continue with a course when their queries are answered on time. Also, the LMS eLearning templates must have options for the LMS admins to track the usage rates of the module, like when does a learner quits, i.e., he presses the “close” button.

  • Get the opinion of the team on the template
  • The team feedback is also crucial when getting an LMS template. For example, the LMS template must be approved after getting approval from the team. Then, the graphic designers can design a style guide as to where the text and images should be placed in a template. If the template does not have the proper placement of the objects, it would be unusable in the future, causing an unnecessary expense on your part in getting a template redesigned. This style guide can include the tone of the template, like how many images would be placed on a slide. E-learning templates must also have a scope for notes, just like in PowerPoint slides, so that the SME team can include some important points if they are missed. You might not use all the placeholders in a template like for notes etc., but they need to be there because the design can’t be altered to add more of them if needed.

  • Appropriate navigation
  • The eLearning template must also be navigable, and hence there should be placeholders for buttons/icons. You can also include captions to describe what belongs where.

    Navigation is a crucial part of the elearning template. The template must have a placeholder for hyperlinks so that the users can be directed to the last/next slide or the main page. When the template does not have easily visible hyperlinks, the learners get confused, and their time is wasted finding the hyperlinks to go further in the course or backward. It is also necessary that on every elearning template, the place for menu/icons/buttons should be fixed and decided beforehand so that any significant modifications are not needed later.

  • Have proper bullet lists placeholders
  • The elearning templates have to be designed because every slide can’t have a different layout. You can’t expect the learners to lose their attention during a course. When you have a consistent layout throughout the course, thanks to the e-learning template, you have better brand visibility which ensures that the learners assimilate the eLearning content quickly.

    Any template must have unavoidable elements like bullet lists and short text placeholders. Without such elements, the e-learning content is not coherent and articulate. When learners browse through long text blocks, they feel frustrated and suffer from cognitive overload. They might not retain much even after the course, and therefore short text blocks are essential to encourage retention.

    Before embarking on a template design job, the design team must take some ideas from the end-users. They could be given surveys and assessments to gauge their response. Through such surveys, the design team knows what kind of layout is preferred in terms of positioning images and text. The target audience might not like any deviation from this layout.

    When the organization does have an eLearning template, it makes sure that the employees get a feeling of cohesion. This is necessary because the employees don’t enjoy the e-learning experience when every slide has a different design.

  • Arrange a menu before the course

The e-learning content designers must also make sure that a menu is integrated at the beginning of the course. This menu lets them know whether the e-learning course is sufficient for them, or they also need external resources. So, before any module begins, a slide should be added as an introduction that briefly describes the contents. When the course is sorted with a menu and an e-learning introductory slide before every module, the learners can use the course for just-in-time information needs. They can quickly locate the information needed by them to solve their problem.

Hence, this is how an e-learning template should be designed.

28 Mar 2022
How are elearning solutions becoming better with AI paper graders?

How are elearning solutions becoming better with AI paper graders? 

There has been a high improvement in e-learning solutions all over the world. But such solutions can yield better results when AI is used. This has been proven to be highly effective. Machine learning has become a part of our daily lives. It’s true because whenever we use apps to order food, it gives an estimated cost of the delivery time. If we have ordered previously from the app, it stores such information and, based on it, provides us with an estimate. Machine learning is now also used to create better e-learning solutions. The AI is getting used to becoming a substitute for teachers for assessing exam sheets because:

  • AI better evaluates students

The teachers are also using machine learning because it aids them. The teachers can assess students, but computers do it better when they do the same job. Through artificial intelligence, the PCs get a deeper insight into the learning ways of students. It helps them evaluate those areas where a student needs improvement.

When you have machine learning algorithms used in eLearning solutions, they can store and evaluate data about a student, like whether he is weak in grammar or spelling.

So, when programs are developed based on such data, his assessments can be checked faster. The student can also be checked for his understanding of the subject.

Artificial intelligence is also used to detect which students have cheated. Sometimes teachers can’t detect whether the students’ assignment has been completed by someone else, but AI can do it. It can analyze the student’s handwriting and find out whether it’s original or not. Someone could have completed the test in his handwriting, which a machine learning algorithm could detect through a scanned copy of the answer sheet.

  • Lack of human assessors

Here, a computer-based assessment is more beneficial because it does not rate students based on their handwriting. However, Handwritten e-learning assessments are used in the case of MOOCs. But the problem is how to get assessors for checking them. The students can upload their written assessments on an LMS. Essay-based questions test the advanced cognitive processes that MCQs can’t; the former must be included.

So, AI has been helping devise better test checking in e-learning solutions because the human assessors might be in short supply. Through AI, the teachers and the instructors have more time to spend with students. This is because AI has taken over their work of grading the exams. The AI Is also helping universities grade the admission essays submitted by students. The teachers are now getting relieved from the duty of segregating scanned answer sheets of students. The AI is used for checking multiple questions submitted by students/employees as a part of e-learning solutions.

In the traditional method of checking assessments, two teachers were assigned the job of grading the same exam paper. This method ensured that the students didn’t face any bias when their exam was checked. Although this method protected students’ interests, it was quite time-consuming for teachers. But due to AI-based grading solutions, the quality of checking assessments has not been affected, although the teachers’ time has been reduced.

  • Saves a teacher’s time

Learners can also have problems navigating through e-learning solutions. They might have queries that have to be answered in real-time. But the teachers don’t have time. So even when the teachers are busy attending other sessions, the employees/students can get answers through chatbots. The chatbots are like virtual instructors who can browse through the entire e-learning content to find the answers for students.

The virtual tutors developed through artificial intelligence are also providing to be helpful. It’s because they can recognize any stress in the student’s voice. This way, the teachers learn when does a student need attention. The teachers understand the students’ behaviors through an emotion detection AI algorithm, which lets them know whether a student understands something or not through his facial expressions and voice.

Essays don’t provide any help to students, unlike MCQ’S

 

The students need to be tested for their better understanding, and essays facilitate it because they have to think before writing anything. Unlike MCQs, the students don’t get any help through the various options present. However, the students should be given a time limit to answer essay-based questions, like 10-15 minutes. Also, they should have some hints about what to write on in an answer so that they don’t write ambiguous or nonrelated essay answers. The students should not be writing crap in answer sheets to make the answer lengthy.

What is a paper grader?

A paper grader is a software solution that is used for this purpose. This software provides accurate scores even to research papers. This software collects all the parameters used for grading through assignments checked by professors. It uses the same metrics for evaluating students’ papers. The AI paper grading software never becomes outdated because it continuously updates itself by scanning an answer sheet checked by a human assessor. Also, the software does not have any problem understanding handwriting because it has an optical character recognition feature.

It also helps evaluate the answers in different languages; hence the university does not need to hire multilingual assessors.

21 Feb 2022
pharma elearning

How has globalization led to pharma elearning?

The world around us has become easily dependent on the e-learning industry. Pharma e-learning is truly revolutionary in this industry because it can ensure that the employees become acquainted with the latest compliance rules. Employees also get frustrated with employers who are unwilling to update them about the new rules. E-learning in the pharmaceutical industry has become a critical factor because it can determine whether medical devices are used correctly or not.

When the pharmaceutical companies provide training to their salespersons, they can assure that sales happen. Quick sales are important for such companies because of the short shelf life between product launch and its copying by the competitors.

These are the reasons why pharma e-learning is indispensable in this industry now:

Higher hiring of freelancers

Elearning can as be used to train freelance employees who are getting increased employment in this industry.

The reason why freelancers are getting such high employment is that they can modify their working hours. In certain countries, rules about overtime of employees are very stringent and, as such, prove to be costly for companies. Since freelancers can easily adapt their schedules as per the requirements of the companies without imposing any huge costs on them, they are preferable employees. When the company has just launched a new drug in the market and needs a worker to work overtime for making sales, freelancers are a better option. Sometimes, they are also a necessity in those countries where the company might not find any regular labor.

Since so many companies are entering global markets these days, it might not be plausible to find someone local at quick notice for sales. Hence, hiring a short-time employee might be a good solution for a company. Since the pharma companies hire temporary workers on such a large scale, e-learning has become a prerequisite to train them. E-learning is a fast delivery mode and can get a company to rush up to its sales processes.

Need for localization due to globalization

Localization is also becoming a major requirement in the pharma industry. Since so many companies are selling their products internationally, they require someone to interact with the local employees.

This is only possible when someone is aware of the native language of such countries, and hence pharma e-learning imparts the knowledge of such languages.

It has been proved that Asian countries such as India, Russia, and China will be major buyers of international drugs, and here e-learning is necessary for imbibing their cultural and linguistic nuances for making sales.

In addition, there is an increased demand for imports of pharmaceuticals in developing countries and reduced domestic production, which can be attributed to a rise in incomes in these nations. The pharma companies have started understanding the importance of Middle-income countries for their sales, and hence a lot of research and development activities are now focused on them. Hence, there is an increased necessity for language training.

Apart from that, although the local labor is hired in such countries for making sales, it’s important that they are trained adequately in teaching customers. The sales executives must be trained diligently about the consumption of a drug. Therefore, e-learning unavoidably offers the best possibilities for standardized training about drug consumption.

The companies need to systematically train local sales executives because any translation error can cause losses when the consumer takes drugs in the wrong quantity.

Increasing access to local customers

Pharmacists in every country have to be given e-learning to deliver the best of explanations to patients and doctors. That’s why, e-learning is the new paradigm for them given the globalization of pharmaceutical companies.

Such training has to include questions about dosage levels and what can be the side effects caused due to wrong levels of consumption. Moreover, the pharmacists and the sales executives have to be precise and compassionate in dealing with patients who might not read the product instructions, such as the right dosage levels when they are ill. Hence, pharma companies have to enhance pharmacists’ communication and technical skills to make sales and become effective resources for them. Also, the sales executives have to be trained in how to use technology to reach out to customers trying to access them via apps.

More R&D is happening in developing countries

Research and development have also become an important need for such companies. It’s because, without the right formulation, effective drugs can’t be produced. With so much competition, companies have to invest in research and development. But R&D being a costly initiative, the companies have to hire the most efficient workers. The companies have to hone their skills through e-learning to effectively interact with departments like marketing as to what kinds of drugs are needed. Language training is crucial so that the R&D employees in the headquarters can understand a local marketing team and the concerns of patients. Language learning is also significant because pharma companies must serve people, and hence they must have knowledge about their requirements. In addition, such industry has to deal with functional pathways in every country, including the governments, so language training is crucial.

Is e-learning the right choice?

Elearning is a practical alternative for pharma companies because they can’t provide instructor-led training in every country. Apart from being too costly, this can also prove to be a location-centric problem. The learners might not be willing to travel.

Hence, e-learning localization is a great resource for them to provide training in all languages accessible on all devices.

15 Feb 2022
elearning content

Should seductive details be used in elearning content? Yay or Nay  

The companies are now experimenting with so much change in technology adaptations in learning and development. Elearning is one of them.

But how to make sure that your eLearning content does not end up wasting up the time of the target audience or they find it too humourous because the content has not been formulated with the proper research and hard work.

Now, when does that happen? The eLearning aims to ensure that the learners are engaged to the tee. Hence seductive details are included in a course, such as GIFs, images, and music, which are not related to the learning objectives but to make the course entertaining. They are added to a course to get the audience’s attention. There are many seductive details like: 

  • GIF images to ensure that the learners understand the situation involving a character.
  • Fun facts to make sure learners don’t get bored with all the details  
  • Providing background information about somebody to set the tempo 

Seductive details are added in an eLearning course to make it enjoyable, but sometimes they steal the limelight or ruin all efforts. It’s because an image makes the audience feel shocked because it has been added for that effect. Or the background music takes the learners’ attention away from the course. 

So how to ensure that the delightful aspects of the course continue to stay but don’t push the audience away from the course. 

What is the seductive details effect?

The instructional designer has to understand that sometimes such elements drag the course. So, the instructional designers must follow these principles to ensure that such elements are added, but they don’t overdo it.

Research has shown that such content in the course leads to poorer recall later. This is because the learners’ working memory gets clogged up with such content, and they can’t bring to mind the essential details when needed. When learners’ minds are supplied with so many details, they can’t process the vital information in such eLearning content. So, when seductive details, aka the junk, occupy the working memory, it does not reach the long-term memory, and hence a learner learns nothing worthwhile from the course except some amusing GIFs.

Working memory has a limited storage capacity, and when too much is fed into it, it does not pass to the long-term memory, which has an unlimited capacity preventing recall later. 

The lack of recall of important content is known as the seductive details effect. It is because such extra elements or seductive details occupy our working memory and affect the evocation of information.

It’s because the working memory holds information for a brief time and is crucial for making decisions by working on stored information (long-term memory) in the brain. It’s because our brain can only work on a short amount of memory at a time. Due to seductive details in content, nothing vital gets passed from working memory(WM) to long-term memory(LTM), and nothing useful gets transferred later from LTM to WM.

Why does it happen?

The learners have a way to organize information in their minds to be remembered later. It is done through schemas but when irrelevant details are included in such content, the learners can’t form proper mental schemas. So, although funny content in the eLearning modules might increase engagement, it can hamper retention.

Does the seductive details effect happen with everyone? 

Working memory levels 

 But the effects varied between people with different working memory levels. People who have high working memory are not affected by the seductive details effect. Such individuals don’t look much at such elements, as shown in an experiment by Sanchez and Wiley where eye-tracking was done. People with low working memory capacity don’t have good reading abilities; hence their attention is often captured by the seductive details rather than the text. It is also better to include seductive details when a lesson is about to finish because studies have indicated that they have the least effects. A study done in 1998 by Harp and Mayer had shown that when such details were added at the end of a chapter, a learner’s performance was not much different to the one who has was given a chapter with no such details. 

Cognitive load 

The use of seductive details in reducing the recall also varies with the cognitive load level of the eLearning content. For example, in 2011, a study done by Park proved that when students were given low cognitive load biology content with seductive details, they performed better than without it. Cognitive load means the working memory resources used during a course. This depends on the intrinsic load, which implies the intricacy of the material like rocket science has a high cognitive load than accountancy. In such conditions, the use of seductive details increased students’ motivation levels. But the same is not true for high cognitive load conditions where the inclusion of seductive details proved to prohibit recall. 

How to prevent this effect?

Decide on the learning outcomes.

Hence the eLearning companies must ensure that the instructional designers develop learning outcomes. These are goals the learners are supposed to learn from the eLearning content. These learning outcomes must be designed as per the audience’s personality to see what they are lacking and how eLearning can help them gain it. 

When the instructional designers have an idea about the educational levels of learners, it helps them design the eLearning content in a proper language understandable for the latter. 

Conduct the content audit 

When you have such a learning outcome in your hand, you can include the content with caution. If any content does not help the learners attain their outcomes, it better not be included. So, any irrelevant content(seductive details) which does not pass this test can be excluded. It is also better, that someone other than the instructional designers is used for conducting this content audit to have a neutral opinion. They won’t be biased towards the content because they have created it. So, all the useless GIFs can be discarded. 

The instructional designers should not completely refrain from using ludicrous content in the course. It does engage learners, but they must not use too much. It’s because humans have a natural propensity to learn new things. So, even if your content does not have memes, the learners will still complete it. You can include storytelling in your course, but it should provide instruction. Also, make sure that you include awe-inspiring pictures pertinent to the course content. 

14 Feb 2022
Virtual reality

When must a company implement virtual reality training?  

Companies now increasingly use virtual reality to impart the best possible training to employees. The learners can benefit so much from this training, whether related to soft skills or technical skills. Virtual reality can be used effectively in all kinds of situations. In cases where employees need to use heavy machinery as a part of their work, virtual reality-based simulations can ensure that they are introduced into simulations where handheld controllers allow them to experience the tools.

They can be asked to work on assembly line production through a machine and see how the various buttons work. The learners can be immersed in a world of faulty machines and learn how to repair them. 

The virtual reality-based simulations are effective for nontechnical situations too, where employees have to deal with huge crowds

This can also be tried with HR managers, who can be asked to confront a deviating employee in a VR simulation. The former can see how his body language, voice modulation, etc. affect the latter. It is the best role-play for becoming an expert in handling real-life office situations. 

The same procedures can also be used for training recruits and introducing them to the shop floor procedures. This way, they can also learn how to prevent defects in the product line. 

But organizations need to ask before they decide to use this technology to create training whether it’s the perfect fit given their budget and other considerations. 

Depending on time and budget 

A company can develop the VR training depending on the timeframe. If a company needs immediate training solutions such as for recruits, VR is not the answer because the development time is long and can range between 1-6 months. The cost is also high and can vary between, 20000-1,50,000 dollars. Industries like manufacturing, retail, and transport require VR training compared to others where conventional training methods are sufficient. The 360 VR videos require an omnidirectional camera to be captured because they can take a shot from every angle. Such a VR video can be watched without a VR headset, but it can have an immersive experience. 

Virtual reality-based training is of two types, and it depends on an organization’s needs which it should use. First is the 360 degrees VR in which the learner does not move, and he only can vary his viewpoint, i.e., he can watch the objects in the environment from the left or right angle but can’t change his position. But in the Full VR, he can also move in the simulated environment apart from viewing them from different angles. 

Depending on training needs 

Virtual reality(VR) is a better way to train employees because they get to see a machine from proximity and find out where are all its parts. However, the 360 VR does not have much training scope as the full VR, allowing better learning. The employees can only see a machine from all angles, but they can’t touch the equipment. For example, the employees can learn about different parts of the equipment and which one to use during an emergency in 360 VR, but what happens when they do that can be checked in full VR only. Supposedly, just turning off the machine might not be the best solution in case of a crisis, but employees can only learn that when they are in a full VR simulation wearing a headset and holding controllers. They might need to take another action, like accessing the nearest fire extinguisher. So, when employees are required to take action, a full VR provides a more result-oriented training solution. 

Virtual reality training is not required for tasks such as cybersecurity, which requires employees to sit in front of PCs because they can be taught through screencasts. But in the case of safety training, virtual reality is an inevitable solution because lives are at stake. 

From the safety perspective, a company can’t take any risks, and such situations are more uncontrollable than computer problems, so VR, which emulates reality, is necessary. A VR training vendor can help a company carry out tests to determine whether a certain skill requires VR-based training or not. On the other hand, an organization can’t do without VR when the employee’s response is extremely critical, like pilots, because they have to be monitored for their response. Any delayed response by them can cost a company, but a late response might not have such adverse effects in some situations. In the latter cases, implementing e-learning training is sufficient because employees can be tracked for their right/wrong answers in an assessment. In addition, e-learning can measure employee performance metrics such as their MCQ test results. Unlike VR, e-learning can’t provide metrics like voice recording, body movements, data entry speed, etc., which are necessary for employees dealing with customers. 

So, the introduction of VR-based training depends on what performance metrics a company needs to measure, which are determined by a training needs analysis. 

A company can also use its current training materials like 2D e-learning videos and convert them into 360 VR. The businesses can consult the e-learning vendor about whether they can convert the characters and situations in such videos to virtual reality. Virtual reality allows the maximum retention of e-learning videos because employees are immersed in situations that require them to apply their knowledge.
They also have reinforcement of their training, and hence better retention happens. Since employees have practiced their skills through such simulations, there is decreased attrition due to the inability to face job challenges. On the contrary, employees have already experienced the worst-case scenario through simulation, which boosts their confidence and productivity. 

Companies should also make it a point to ease employees into VR-based training. It can ensure that the employees get the tutorials to handle any troubles while using the headsets and controllers. The employers can also ensure that the employees are given sufficient demo time before they are put into the VR simulators. If employees can’t get the hang of the headsets and controllers during such demos and still have some problems, they must be able to access technology experts for resolving issues. 

09 Feb 2022
medical animation

Medical animation videos are enlightening and empowering! Know how   

All over the world, doctors are reliant on modern-day technologies now. For example, doctors now connect with the patient through the IoT devices such as wearables and are alerted once the latter’s vitals are not typical. These devices have made sure that healthcare has now become more patient-centric. There are microscopes enabled with smartphones which ensure that the doctors can examine skin lesions images on the phone itself, avoiding the delay incurred in waiting for the lab results. In the following ways, medical e-learning is helping doctors and patients:

Better surgeon training through virtual reality:

The virtual reality, that transports the learner to a different simulated world, is the future of medical training. The learners are taken to a completely immersive world with no grasp over reality through this technology. So the medical students benefit when trained through this technology because they don’t perform surgical procedures on dead bodies anymore.

Virtual reality uses simulators to train students who don VR headsets while conducting surgery through virtual instruments. The trainees can also get a sensation of touching the human body to experience doing real-life surgery through the haptic feedback enabled in VR controllers in their hands. 

The surgeons who have conducted VR-based surgeries have shown significantly better performance than those taught through conventional textbook means.

Medical animation is getting used to teaching patients about their bodies. This kind of education is beneficial for patients with no prior medical background who may find it hard to trust a doctor. The medical practitioners also don’t have time to explain the jargon to patients because they have to attend to many.

Such videos can also help patients use self-care because they better understand the human anatomy.

Whiteboard animation aids patients in getting a grasp on their condition:

Whiteboard explainer diseases are extremely useful for explaining diseases to patients and how they can avoid them once they experience symptoms such as trouble breathing and swelling in the feet. Such videos are also useful for healthcare workers who get a better insight into medical conditions and can spread awareness easily.

Medical animation videos for patients :

When patients watch the human anatomical videos, they find the doctor reliable. They also provide consent to the doctor for his recommended treatment. 

Such medical animation-based videos are excellent for visualization of complicated medical processes which happen inside the human body.

The patients don’t need to use their imagination for comprehending such processes.

Moreover, the patients need to see such videos because they have no idea about how the internal organs of the body, such as the heart and kidneys, work. They benefit from storytelling, which is an intrinsic concept in e-learning videos.

These are the benefits of creating such videos and providing their access to patients:

  1. The patient starts trusting the doctor
    When a patient knows why he is experiencing specific symptoms, he does not ignore them and consults a doctor. Due to the better display of human anatomy in such videos, he is fully aware of the causes of these symptoms and also gets all the tests prescribed by the doctor on time. So, such animation videos lay the foundation for a better relationship between a medical practitioner and his patient.
  2. Gets a better response from the family
    When the family members of the patients watch such videos, they understand the latter’s affliction and provide a positive environment to him, leading to faster recovery. As a result, the patient heals better because his loved ones seek the best possible medical support due to their better understanding of his condition.
  3. Adopts a better lifestyle
    Patients don’t retain what the doctors say, but they do remember what the 1-2 minutes long whiteboard animation or any other video contains. There is also no record of a doctor’s conversation with a patient, but with a video, the latter can go over it repeatedly to clear any misconceptions. Hence such videos prevent patients from indulging in unhealthy eating habits and other lifestyle patterns.
  4. Saves the doctor’s time
    Many medical conditions have been discovered, like diabetes, and the medical community has recognized their symptoms. So, when the patients get such standard medical animation videos through a hospital’s website, they know why the doctor prescribed the medicine or the tests to them. Hence their anxiety is relieved, and the doctor’s time explaining the disease is also saved. Therefore, the doctor can focus on cases and patients manifesting rare symptoms that have not been studied yet.

 
E-learning companies prepare videos with basic information 

E-learning companies can help medical practitioners and organizations get the most precisely prepared medical animation videos because they have access to SME’s and graphic designers. They also know the enormous responsibility they have been shouldered because any wrong fact in the video is misleading for the patient. The target audience must also be analyzed before such a video is prepared. It’s because everyone has different health literacy levels, and the same videos might not be understandable for everyone owing to their level of education.

An e-learning company always has the proper resources at its disposal to create such videos. You just need to hand over the medical concept, including the disease(including the human anatomical process) and its symptoms, to them. They will then convert them to the relevant e-learning video. 

To wrap it all:

Medical practitioners must understand that they must get the maximum response to their videos. Hence, the videos have to be created for individual patients, and the doctors must know whether the patients have liked the video. Consequently, depending on the feedback, they can get the video rectified. The doctors also have to gauge whether the video led to any improvement in the health knowledge of the concerned patient, which is determined by his actions like changes in post-treatment lifestyle etc. 

04 Feb 2022
leadership training

What should be the essential components of leadership training? 

When a leader takes on this role, he has to ensure an excellent performance from his team members. Leadership training is essential because leaders need to encourage employees. The employees need to have the proper motivation, which can make them reach their highest productivity levels. This kind of motivation is instrumental to success when the company has to start a new business, project, product line, or take in a new client.

A leader must provide his team members with the right resources. For example, if the sales team is making sales, but the numbers are not right, they must be provided with the course to find apt prospects. This way, employees can get an idea about increasing their sales by pitching in the product to the interested prospects.

How should employees be trained for leadership?

The employees should be taught through games like drag-and-drop and labeling for leadership training. The managers can also give audio reviews about what is lacking in the employees’approach as a leader. The learning materials can also be created to take care of different prospective leaders. Leadership training is needed for the following skills to be ingrained in leaders:

  1. Soft skills: empathy, and coaching:
  • Coaching:

Leadership training can also teach managers how to provide coaching to their employees.

For this, training professionals can provide simulations to managers to help an employee who needs their advice. Once all the managers have provided their responses, the training professionals can check which manager has included all the critical points while helping the employee.

  • Empathy:

Leadership training can help managers handle situations that involve consoling an employee who has faced the death of someone in the family, or pacifying someone facing problems at work. The managers should understand how to deal with each of these situations. Managers require skills such as communication and empathy to become influential leaders.

But, measurement of these learned skills is an implausible task and the managers have to be taught how to use these them. And the training cannot replicate every situation a manager might face and prepare him for the skills required.

  1. Setting up team norms:

Handling teams is also challenging for a leader. Team management is a critical task, ensuring that the members collaborate. The team members should also follow some discipline which involves adhering to the team norms. There must be some rules established for team members to communicate to get the work done. Establishing some ground rules is necessary to know how they are supposed to contribute to a project. When such rules are clear to everybody, there is no scope for miscommunication resulting in delayed deadlines. Such team norms have to be specified by the team members, and the team leader has to make sure that they are not unambiguous.

While setting such regulations, the team members have to jot down their experiences of working with the worst and the best teams to know what they should expect from their current team members. Creating the team norms should be a trust-building session so that every member knows what his colleague has encountered in the past and won’t like to see repeated. When all the team members have agreed that specific behavior isn’t permissible, it’s time to decide some acceptable behavioral team norms with mutual consensus.

There could be genuine problems with why this member is flouting team norms. Although a team norm was agreed to, this member can’t follow it, e.g., he can’t attend the conference call because he is a member of different teams, which takes up his time. When the team norms are decided, a unanimous decision is a must because any rule that can’t be adhered to must not be brought into existence.

  1. Making team members more efficient:

The primary responsibility of a team leader is to ensure that the team members are effective and are contributing their best. Hence, he has to encourage them to expedite the job by following time management and prioritizing. The job of a team leader is to ensure that the members feel satisfied with their work and feel important, even when they are encumbered with more duties.

In leadership training, the leaders get the right idea about how to help the team members in establishing these norms. For example, there can be a deviant team member who does not go by the norms. In that case, there must be a protocol established to rectify this team member’s behavior. The team leader’s responsibilities are minimized in this situation, since there is a procedure in place for dealing with such team members.

  1. Dealing with surprising situations:

Team leaders also face challenges when an unanticipated situation arises out of nowhere. For example, the business might lose a significant employee, or a worldwide situation affects the finances due to low sales. So such situations create roadblocks for companies to attain their goals, and the leaders must have strategic plans to ensure that everything is restored to normal. Hence, when such situations arise, the major task before a leader is to ensure that the goals are followed. Set these goals beforehand so that the outcomes are not modified despite the contingencies.

  1. Handling delegation of tasks:

A team leader has to delegate his task correctly and ensure that it is carried out rightly. Therefore, he has to take feedback from his juniors about the tasks delegated to them. A leader has to take the responsibility of delegation quite seriously because otherwise, the desired results won’t be there. So anybody selected for delegation must have the requisite skills and knowledge. Also, the same person must have an impetus to carry out the task delegated by the leader because doing the task can lead to the former’s personal growth.

  1. Creating a positive image for his team:

A team leader must ensure that he has created a favorable image for his team members in the company and different departments. Thus, he can get the senior managers and other departments to contribute when a situation warrants.

04 Feb 2022
product training

Why is an LMS the best possible source for product training?  

The companies have to ensure that their product training is successful. Hence, the companies need to make sure that such training needs to be done with a lot of forethought. The companies must realize that product training is not a one-time event, but continuous. Hence, through e-learning, you can impart such training because the updates can be done in the modules through the eLearning vendor whenever there are any changes. It’s also necessary that the training is as per the needs of the different stakeholders. For example, the marketing team of the company does not need to have an in-depth knowledge of the product as the sales team because the latter need to explain its features. These are the reasons why a company needs an LMS for product training of its customers and employees: 

Providing social proof to customers: Elearning also involves microlearning which is beneficial to make training enjoyable.The customers also want social proof of the advantages of using the product. Customers can be shown social proof of how users of the product benefitted from it when they faced similar situations. Hence, it’s better, that the customers are shown the testimonials of the existing users of the product, and the prospective customers of the product are likely to follow suit in those situations. 

For this reason, the sales training team should be given better chances to practice their product training skills through e-learning-based simulations on an LMS. For example, they can answer a customer when the latter asks a specific question.

  • A better investment of time by customer reps: 

Product training is even more necessary for customers because otherwise, the sales reps can’t have more crucial conversations.

In the absence of such programs, their entire time is spent explaining to customers how to solve a particular problem in the product. So, with product training, the reps can focus on growth opportunities rather than explain the simple mechanisms of the product. When customer reps are free, they can canvass customers to make high investments in the product, like bulk purchases. 

  • Ranking of courses by customers for each other: 

A product training program is also helpful when the customers have a rating system through which they can rank the various courses. This way, the new customers know how to solve their product-related queries through the answers found favorable by the other customers. This can also lead to customer retention because when new customers can find easy answers to their product-related queries, they will not stop using a product. 

  • Lower customer churn: 

The companies face the problem of customer churn, which means many of the customers stop using their products. This means that the customers are not happy with the product’s value. There are many reasons behind the customer churn, which are:

  • Lack of a fit between the product and the customer requirements 
  • Poor customer support 
  • Inappropriate user experience  

E-Learning can’t be of much help when the product does not deliver on customers’ expectations. Those issues can be removed when the Research and development team works on the product. But problems of poor customer support and inappropriate user experience can be solved through product training programs. These are the various benefits of using an LMS for product training programs for customers: 

  • Lesser Time to Value :

Time to value means the time the customers take to understand the expected value of a product. For example, they must quickly discover the advantages of a product, like improving their business outcomes if it’s a B2B product. The customers don’t have much patience and hence this time should be as least as possible. Therefore, the customers must be given product training in an onboarding program to quickly learn the benefits of using the product.

Moreover, in an onboarding program, customers know how to use a product correctly and find out its advantages. Hence the customer reps must have access to an LMS to provide the content to the different customers as per the use cases. Since the customer reps can’t individually interact with customers, using an LMS is essential for information dispersal to every customer.

The customers should become reliant on an LMS for every piece of information, but the customer reps should be available where the learning is insufficient. 

There was a time when customer onboarding was done by handing them lengthy product manuals, but gone are those days. Using these methods can ensure that the customer churn is high because it takes too long to understand how a product has some value for them. Now customers need blog posts and video-based screencast guides. With an LMS at their disposal, the customers immediately start using the product with how-to-do articles. An LMS ensures a short onboarding process so that the customers start receiving the demos on their email IDs as soon as they provide them. Hence, companies can ensure that the Time to value is less for customers.

  • Lack of time with customer reps to chat:

Using an LMS for product training is also essential when the customers don’t have the time to chat with the customer reps.

Even when the customers have time in the night to talk about products, the customer reps have gone home. Hence, with an LMS, the customers have access to an academy that answers all their questions. Also, the customer reps teams are online during the daytime on the LMS and can be contacted by puzzled customers who have questions. 

The companies need to keep customers in the loop when the product has been updated because it might be challenging to use it then. Therefore, new videos about product features should be uploaded on the LMS. 

24 Jan 2022
cyberawareness training

Can companies prevent ransomware attacks through RDP with cyber awareness training? 

Ransomware attacks have become commonplace, and their danger is increasing.

It’s because companies can only fight them once employees get the crucial cyber awareness training.

After all, once such software is installed on the systems the companies have to experience downtime affecting their reputation.
CAN Financials paid the largest amount of 40 million USD as ransom in March 2021 to hackers. But most importantly, hackers got access to confidential data of its clients, i.e. the insured.
Hence, employees must have the due training so that such attacks are detected in time. Insider attacks are also common when they upload ransomware on the system. RDP(Remote Desktop Protocol) is now the most common way to upload ransomware on systems.

What is RDP?

Over time, RDP has become an increasingly common way for employees to access their systems once they are not present near them. This happens because employees are working from home on their laptops but need to work on some files stored on the office computer. So, when the employee works in a hybrid model and uses the office PC sometimes but does not have time to transfer them to a USB for use when he is working from home, he can use RDP. In RDP, the user gets access to the desktop of his office PC and all the files stored on the PC can be edited by him.

Through the internet, the keystrokes of the user on his home PC’s keyboard are transferred to his desktop PC.

The RDP method of connecting the home PC to the office desktop pc allows companies to keep a tab on their operations because they can monitor when an employee logged into the remote desktop client software to access the desktop PC. The user can locally get printouts of documents available on his office PC. In RDP, the keystrokes of the user are encrypted through 128-bit RC4 encryption. The user can also store his files on the office PC through the copy-paste functionality through a shared clipboard. Through the remote desktop functionality, since the users get control of the office PC, they can run any software installed on it.

So, it makes sure that they don’t have to install the software on their home PC. Although RDP, is a time-saving feature, the problem arises when a hacker gains access to an office PC because he has somehow accessed an employee’s credentials. Therefore, organizations need to follow some guidelines for the prevention of such unwanted intrusion. The organizations must ensure that all the PCs in the office are not accessible through the RDP, especially those containing confidential data.

Hence, cyber awareness training can help employees who are using the RDP to work safely. They can be taught how to change the RDP port because port 3389 is used by Microsoft to provide access to any RDP request. This port whenever it’s open due to the RDP connection can be discovered by any port scanner and hence the hackers can intercept the keystrokes.

Prevention of brute force attacks

The organizations must also be cautious regarding who is allowed access to a network. This can happen because hackers use brute force attacks to get the password to an RDP connection. Brute force algorithms try hundreds of passwords before they figure out the correct one. Hence, the organizations should block log in through RDP client software once a certain number of login attempts fail.

Also, employees should only log in to the RDP through their email addresses, which will make it tough to access their systems even if brute force algorithms are used for cracking passwords. Employees should make sure that their email IDs are not disclosed unintentionally to anyone.

Employees can also use strong passwords to prevent any brute force algorithm from finding them. Apart from that, it’s better that a company uses Remote Desktop Gateway Server, which makes sure that 2-factor authentication is there, in which case an employee can’t log in to a remote desktop without an OTP. This is the server through which all the connections to the RDP server pass through. So, the remote desktop gateway server minimizes the chances of the remote desktop server getting hacked because the latter has a private IP address and hence the connections to this server have to be routed through the gateway server.

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He was a German psychologist who is known for discovering the forgetting curve. According to this curve, the biggest decline in memory happens within 20 minutes, and then 1 hour.