Tag: elearning companies in the US

02 May 2024
soft skills

What soft skills are needed in any industry now? 

The world is changing very fast, and now it’s important to make employees learn soft skills as well. They are necessary for career growth. The companies today are dealing with a lot of issues. People are not willing to change jobs even at higher pay scales due to the instability seen during COVID-19. So, companies have to train the existing employees to retain their position in the market.

The employees who don’t develop in the current organization feel a sense of job dissatisfaction, while their employer suffers from job instability. That is why companies are placing more importance on training existing employees with soft rather than technical skills. Employees can become better than others when they have mastered specific soft skills, such as problem-solving and communication. Research conducted by a prominent university like Harvard has shown that soft skills play a significant role in the success of an employee. Hard skills play a minor in determining the success of a person at a job. Following are the soft skills needed in any industry to succeed.

  • Communication: Communication is crucial to employee growth in an organization because it includes handling teams, which is essential for delegating tasks in bigger projects. With good communication skills, employees are able to transfer their complex skills to others, such as how to operate a machine. For an employee who is a good communicator, telling his ideas to others is relatively easy. He can understand the gravity of the situation. And act accordingly with others. 

Communication skills are the most important today because they help in conveying your thoughts to others. Employees who stay mum at the workplace even when they have problems are not preferred by employers. So, employees who have good communication skills can express themselves clearly when they have issues. Also, when writing emails to the boss, it’s essential to have communication skills. Employees with such skills can prepare coherent reports and business presentations, which can be forwarded to the client.

  • Time management: Moreover, soft skills also include time management, which is the ability to do multiple jobs at once. This is not easy and requires discipline, which clearly means employees should be able to prioritize the tasks as per the time available to them.
  • Team Handling: Employees must know how to collaborate and work in a team.  People with good soft skills ensure that there is cooperation between people because they are good at team handling. Teamwork also requires the ability to solve conflicts so that everyone can work with each other amicably. Apart from that, they are able to adapt to situations and go through stress at the workplace. When facing stress at the workplace, employees know how to solve the problem. They can advise the manager about the solution. It’s because they can find new solutions to problems, unlike others. In fact, those with creative skills can get new product ideas and ensure that the company maintains its competitive advantage in the market.
  • Customer satisfaction:

    Soft skills also help in understanding other employees.

    These skills ensure that the employees are able to understand the customers and provide better service. It’s because with empathy, they put an effort into what customer wants. This is how customer satisfaction happens because they are dealt with compassion. 
  • Professionalism: When employees have an enthusiastic attitude, they are treated with respect by employers. They give worth to an employee’s passion for his work. They know that such employees who are dedicated to their work can conquer any obstacle. Hence, employees should be conducive to growth and try to find meaning in their work. Professional employees also find favoritism from the employer. It’s because such employees arrive on time. When there is a deadline, they are willing to stay till late hours. They also follow all the workplace cultural norms. The managers find such employees trustworthy, who show professionalism, and take responsibility for their mistakes. They show accountability and play their role to the hilt in any project. 
  • Networking: Networking is very crucial for an employee to get ahead in this rat race. There can be many business opportunities he can take advantage of when he is good at networking. This is the best way to win clients. Hence, an employee must attend webinars and industry events where all the seniors have gathered and forge new relationships. This is how soft skills beat hard skills when it comes to succeeding at a job and getting ahead of others. You might have hard skills, but how to talk to others about them is also required. 

The companies teach soft skills in different ways: 

  • Coaching: One of them is coaching, which involves giving a coach to every employee who guides him on how to behave. He can give him a session and, after observing his behavior, provide him with feedback. Once the employee’s goals are set, he can proceed further. Then, an employee knows what the loopholes are and which direction he should proceed to improve them. 
  • Technology-based learning: This is also very useful in imparting knowledge to employees. The employees can lay their hands on a variety of resources that they can use to learn about soft skills. Through these mediums, they are given soft skills training through multimedia and even learning recommendations based on their pitfalls. These recommendations will help employees to grow their soft skills speedily. 
  • Fun based games: Companies can also ensure that employees imbibe soft skills through weekend activities. These activities can be like social events so that employees can role-play. In this way, employees can act in a manner soldering their bond with others while showing their soft skills. They are given characters from the office for enactment. Companies have understood the importance of soft skills for overall growth. 

When employers put their money into soft skill development, they benefit a lot. They can create a strong workforce that can survive in today’s changing environment when employees get feedback about their soft skills. They can understand and improve their soft skills. Not only that, but they get information on how to remove their soft skills pitfalls.

29 Apr 2024
employee training

Why is employee training necessary to prevent resignation? 

Employee training is a huge necessity now. It’s because the companies can’t afford to lose employees. This has become a major problem since the Great Resignation. This phenomenon is not over yet.

There is evidence of the Great Resignation when, in 2022, lots of people left their jobs. This number was even more than in 2021, when only 47.7 million quit their jobs, as compared to 50.6 million in 2022.

So, the Great Resignation had a colossal impact across all industries and was not restricted to one industry only. Hence, employees are still quitting their jobs in incredibly large numbers, which could be due to the monotonous nature of their jobs or low salaries. 

There are many reasons behind this phenomenon:

  • Inclination to work-from-home:

First one is employees want work from home opportunities, which is only possible in some professions. Hence, they leave a company with no choice but to quit their job. 

  • Want to join stable jobs:

Many professionals are still reeling from the impact of the pandemic when they were evicted from their jobs. Hence, they want to join jobs that have better pay scales and are stable so that they are not terminated. Some jobs also don’t provide adequate safety, prompting the employees to leave their jobs.

The labor market is now more favorable for job seekers, and many professions have better job opportunities than before.

  • Job dissatisfaction:

Job dissatisfaction is also a major reason why employees are quitting their jobs. For example, many workers have quit the manufacturing industry permanently. 

The effect of the pandemic is still not over, and people are looking for jobs in new career directions. It’s because they also lost their jobs during the pandemic and now want to pursue a job that is in sync with their passion. For employees, having a job is no longer enough. They are now running after jobs that offer better salaries and promotion opportunities. Sometimes, employees want jobs with reskilling opportunities. It’s because they found their skills to be obsolete during the pandemic. 

It’s tough to make Gen Z stick to one job for a long time because they have preferences, such as how a job is going to contribute to their career growth. Often, they leave a job to work in one that aligns better with their career goals.

This has become a vicious circle. When employers have skill scarcity, there will be losses in a certain industry. When certain employees leave an industry due to losses, the turnover is increased, leading to long-lasting labor shortages. This is because when employees see other employees quitting, they are also pulled towards better job opportunities. Plus, when an organization is suffering from losses, there can be salary cuts and no appraisals.

Employers will have to find a solution to this problem of great resignation. It’s not so easy. They will have to provide training so that employees can handle their current jobs better. 

How can training help?

When employers find a solution to the problem of great resignation, they can have a sound business. There has to be upskilling of employees so that they stay in their current jobs and are eligible for promotions also.

In fact, many organizations have resorted to employee training as a solution to employee turnover.

The upskilling can ensure that employees consider themselves valued in a company. This improves the retention rate in the company, and employees are not willing to quit.

  • Better career growth:

When receiving such training, the career development path of employees becomes clear. They can see where they will be in the company five years in the future and hence don’t leave the company for better opportunities.  

When employees are upskilled, they are able to do their jobs better. They feel job satisfaction because they no longer need to ask someone to perform their tasks. They can ask for salary hikes because they become good at what they do. 

  • Better performance:

Employee training is a good measure by a company to ensure that employees are able to process all the changes in the organization, whether it is the introduction of new software. Employees can be shown screencasts of various software so that they can handle all the processes. When employees are not able to understand any software, they can quit their jobs. 

When all the employees receive employee training, the company benefits because even if an employee out of them leaves the company, it does not affect operations. On the other hand, when there is no training, even if one employee leaves the company, a lot of pressure falls on the company to pass on his knowledge to others to ensure continuity of operations. 

  • Good bonds:

When employees are trained together, a bond develops between them. They help each other understand the relevant content and hence become friends. Employees don’t have much of a possibility of quitting their jobs because they have peers in the organization. 

When it comes to employee training, a company has many topics to focus on, like cyberawareness training, soft skills development, compliance, and customer service.

  • Customer service:

Customer service is one of the key areas in employee training because employees who talk with customers in stores are the flag bearers of a company. They should know how to deal with them in terms of understanding their needs through active listening. Even if there is a conflict, like a customer wanting to return a defective item, they should be able to deal with the situation positively. 

  • Cyberawareness training:

With time, compliance laws change regularly. Hence, a company needs to focus on them. When the employees don’t know the basic cybersecurity rules, problems can arise. Their accounts’ passwords can be leaked when an outsider gets access to their PC. This happens when they use public Wi-Fi. Hence, such training ensures that employees protect their computers from all kinds of risks, such as phishing emails

Moreover, today, an inclusive environment is important for employees. For this, it has to hire people from the minority sections. However, it should ensure that other employees behave with them normally and not be biased against them. They should respect minorities and give an equal understanding of their viewpoints.  This is how the company can do employee training to prevent turnover or reduce it. 

22 Mar 2024
STEM based authoring tools

What features should STEM-based authoring tools contain?

The education landscape has changed today. The students want to learn through the modern means.

There are new opportunities set forth by digital means. STEM subjects like science, technology, engineering, and mathematics are better understood with digital tools. Students can have problems understanding mathematics. But when eLearning is used to teach them these subjects, their lives become easier. The teachers must know how to use these tools so that they create effective eLearning materials with their aid.  

But the first question is how to choose these eLearning authoring tools. There must be some features present mandatorily in such tools:

  • Diagrams:

Such tools must be able to create effective diagrams for, e.g., the teachers can create a Milky Way galaxy through them. Then there can be a drag-and-drop functionality designed around the galaxy so that the students can understand the names of the planets and their satellites.

The authoring tool must allow the inclusion of all kinds of scientific data into the eLearning module. You must be able to display the data just like you want.

Interactive elements are a crucial part of STEM education. Students must be taught through quizzes which help them retain information better. So, a STEM authoring tool must have the feature to build quizzes.

  • Equation editor:

There must be an equation editor built into such tools. An equation editor helps the students to edit the equations for their font size, color, and alignment. There should be a feature to write long numbers that are generated through satellite-based observations like the distance of the Earth from the Sun.

There must be equation editors that allow printing of matrices, integers, fractions, and summations through the authoring tools. Having these features is integral to an authoring tool so that students can learn advanced mathematical concepts through them.

Equation editors should also be compatible with other tools. This way you can save equations and use them in other tools, exporting them through the authoring tools to other tools. The scientific data can be about planets. It refers to the data that has been aggregated and not tampered with at all, called observational data.

  • Huge Vector library:

Such data can be in fields such as anthropology, which refers to the advancement of human beings. So, when explaining how human beings evolved at all, including various shapes of human beings is necessary, such as how they walked like animals. Such data can also be about astronomy, which includes the position of planets and stars at various times of the year. So, the STEM authoring tool must be able to exhibit all such data.

Ecological data is also a kind of observational data. This data shows how the ecosystem is balanced through different organisms. Hence, the authoring tool must contain the feature to draw organisms and show their movements, like predators running after their prey. Cell diagrams should also be present in the vector library so that students can learn about them through drag-and-drop functionality. This goes for other body parts, such as the eyes. So, there should be a comprehensive vector library that includes various kinds of animals and as many shapes, numbers, and equation signs as possible.

Experimental data also needs to be stored in an authoring tool and shown to students. Such data can be in the form of chemical equations and hence the authoring tool must have the feature to write such data. Such data can be generated after doing experiments like mixing two compounds together. There should be vector shapes like test tubes present in the authoring tool to depict an experiment. There can be prebuilt animation to show when the two compounds are mixed. Either the animation should be a part of the module, or the teacher should be able to create it without having an extensive knowledge of coding. The two test tubes should move away to show the result that occurs when the first two are combined.

  • Curriculum-based templates:

Authoring tools should have various templates available so that STEM education can be easily imparted.

A tool that has many templates can make it simple for the teachers to add content. They just need to edit the template and show the template to students. Such templates must be in sync with the subject curriculum you are trying to teach. For example, there can be a template about the food chain so that you can just change the animals in it. There must be templates that pertain to a grade level in a school. The most important aspect of eLearning is that the students need to have fun while browsing the modules created through such authoring tools.

In the end, the teachers should be given training to use such tools. When they know how to use such tools, they can easily implement their creative ideas.

01 Dec 2023
What can HR training do for a company?

What are the benefits of HR training?

HR training is important to ensure that the company is functioning smoothly. 

HR selects which people will be a part of the organization. If the HR training has not been done, they might hire employees with the wrong skills. The employees should also be able to mingle with the team, a crucial skill every HR needs to see. The employees must be cooperative and have the proper knowledge of the domain for which they are hired so that they can help other employees.

Moreover, HR can play a crucial role in fighting for employee rights. The employees complain to HR about the grievances they have with the managers. These are the benefits of HR training: 

  • Better team dynamics: 

Apart from that, every company has maintained a pool of training resources. HR should ensure that every employee has the right to use these resources. A human resource professional can only see proper team dynamics in the company. If there is partial treatment of some employees, they can resign. Hence, it’s better that HR checks if no employee is treated unfairly in the company. If some employees are treated poorly, they won’t cooperate. 

Employees must feel valued in a company. When there is team dynamics in the company, it can function in a seamless manner. For example, if an employee calls in sick, then other employees are ready to take on his job because they are ready to support him. When employees are a part of good team dynamics, they are more productive in their own jobs. It’s the HR’s job to set the communication rules for the other employees. 

  • HR prevents bullying:

HR has to ensure that the company environment does not get affected. The employees must have a right to complain about certain unpleasant incidents like bullying. The HR must also record how the team meetings happen in the company.

They should see when a certain worker has talked rudely to others in the company. It’s only possible when they check the footage of the meetings or the meetings are hosted over a video conferencing platform. 

  • Goal attainment by employees:

When the HR training creates a proper environment in the company, the employees work with more zest in the company. They are also satisfied with their jobs, and they have the enthusiasm to provide the best to the company. When employees are so motivated, it helps a company attain their goals. Only through HR training, the companies can ensure that the employees don’t feel like changing their jobs. 

  • Low turnover: 

HR training ensures that the turnover rates of employees are low in the company. The employee attrition rate is quite low. There is better performance management in a company when HR training is done. Performance management becomes an easier job for the HR when they are trained. When employees know how performance is measured, they work at their optimum levels.

  • Help in performance management:

Performance management happens when the managers fix the goals of employees and make sure that they are attained on time. It has four processes: planning, monitoring, reviewing and rating.

HR can also help the managers in this job because they can detect the performance of an employee. There can be checking of data to check whether it’s consistent with the performance goals set for the employees. When an employee’s data is checked, it becomes clear to the company how an employee is performing.

Performance management can’t be done without the help of HR employees. When the HR creates this process, managers can have complete confidence in them. The HR training can help such employees handle this process more successfully. HR helps provide appraisal to employees based on their performance. When the employees know what sort of performance is expected of them, they will be retained easily in the company.

When employees are encouraged to do their work properly because the manager sits with them to frame their goals, they feel pleased with their work. They are more engaged in the company. The employees get a better understanding of why they are promoted or not because the performance is explained to them. 

HR training can also help them aid managers in providing constructive feedback to employees. HR can help managers provide feedback to employees so that their progress is continuous.

08 Sep 2023
L&D

What is the need for an L&D partner?

L&D staff needs an enhancement in every company due to the workload pressure. Although a company might have an internal L&D department, problems arise when there are many projects.

There can be a requirement for an external training partner who knows where the skill gaps of a company are.

These are the reasons why an external L&D partner is needed:  

  • Conducts a skills assessment:

An L&D company knows the difference between how a company is performing and how it is supposed to. It knows how to conduct a needs assessment to detect skill gaps. It can ensure that simulations are handed over to employees, through which real skills can be evaluated. If they are lacking, it’s time to implement a training program.

Tests for assessment

There can be quizzes handed over to employees to check their real skills. There are many red flags for a company that its employees suffer from skill gaps when it has trouble meeting its desired ROI. The company also might have adopted a new technology, and employees might face trouble using it.

A company can use a Likert scale and rate skills from 1 to 5 depending on their importance. Then, evaluate the employees based on their skills. These skills gap can be higher for freshers who have just joined the company.

In that case, an L&D program is not the complete solution; shadowing is the answer, where the novices follow the expert people on the job. Also, every job profile has some skills that are more important than others, and the training should focus on closing the pivotal skill gaps first. For example, in the case of a telesales executive who sells products to customers daily, knowing negotiation skills is much more important than being an expert at Excel.

He can just know how to store data in Excel, but it’s a waste of time when he can’t make customers buy at certain prices.

Hence, for every employee, skills must be rated for criticality, i.e., which skills are more necessary than others. This is the last stage of a skills assessment process. After this process, the company can begin training for skills deemed a prerequisite for job performance and hire an L&D partner if needed.

  • Cheaper to use external resources:

The L&D team of a company needs to be supplied with expensive software licenses. But this is not the problem with an external L&D team, which gets its own software licenses, reducing the costs for a company. 

  • Access to the best resources:

When an L&D partner is hired, a lot of problems are solved for the company. It’s able to come up with the best output required for training. It gets access to the best training partners in terms of instructional designers.

Furthermore, it has content developers like subject-matter experts who know the topics in detail. Even if such an L&D partner does not have the best people on board currently, it can suggest the most productive resources to a company based on its connections. Especially in the case of technical skill gaps, where finding a subject-matter expert and instructional designers is not so easy.

When a Company has access to an experienced L&D partner, it hires the skilled resources swiftly and saves time. It also hires L&D staff who know the latest eLearning processes and authoring tools. It also knows the technology a certain industry needs to create its eLearning content. 

L&D Partners often help companies fulfil their training needs without hiring resources for a long time. 

  • Diversification of resources:

Such external L&D partners also help companies hire resources from other countries, which also helps an organization create resources for local training. It may have trouble finding the right resource for creating training materials for employees of a certain region. But with an L&D partner, all its localization needs are solved.

This freedom to choose resources from anywhere ensures the company can work with resources with complete credibility. It can allow remote work to them, and it’s the headache of the L&D Partner to manage them and get the work done seamlessly. A company can also save costs by opting for resources from cheaper regions than its own. 

Sometimes, better resources also exist for a company outside its own country; hence, hiring an L&D partner is necessary to find them. 

Conclusion

When a company opts for an external L&D partner, it maximizes its productivity with internal and external resources. The company benefits from cooperation between its resources and the L&D partner. It can also give feedback to the L&D partner so that its staff performs to the best of its abilities and any performance gaps are removed on time.

However, a major problem can arise when the in-house L&D refuses to collaborate with an external partner. This can be more troublesome when both kinds of resources work in different time zones, and cooperation is required. So, the company should convince the internal staff to be at their best level with an external partner.

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