Tag: elearning companies in the US

25 Nov 2021
compliance training

How can compliance training protect an employer from unauthorized video recordings?

Video recordings have become critical for organizations ever since online meetings started happening. Now, such meetings are the norm for the office culture. How should organizations go about such meetings? It’s because they can record them for future reference.

How can compliance training of IT staff help?

Although the recording of video calls is allowed, it can’t be done without the consent of both parties in some US states. Apart from that, organizations also need to decide where to store such video recordings because it’s highly confidential and can’t reach the wrong hands. Hence, e-learning of the IT staff is important in such matters. The companies can now use any of the platforms for storing such content. When a company conducts meetings through Microsoft Teams and records them, they are automatically uploaded to Microsoft OneDrive, so they can be shared with anyone. You can share such a recording with someone who attended the meeting. But the person who is recording the meeting must have enough storage in the OneDrive so that the recorded footage is uploaded.

The danger of unlawful video recordings has increased ever since employees have been allowed a BYOD(bring your own devices) to the workplace policy. This is actually dangerous for companies because employees can record everything that happens on company premises and upload it to social media. The employees can also use such footage to support the fact that a manager treated them with a bias for salary appraisal. They can sabotage a company’s reputation through such recordings. An employee can record an employer firing somebody and use social media to tarnish the company.

The company can create rules by providing compliance training for the IT staff who can draft the video recording rules, but that’s not an easy way out.

It’s because the employer has to take action when the employee was seen recording something, not after he uploaded it to social media it’s because that is revenge.

But when an employer is not aware of the recording happening?

Sometimes companies might not be aware also, that an employee is recording something because he is using a wearable to do it. Gadgets like a pen that has a voice recorder installed on it can be used easily for recording without catching anyone’s attention.

Also, every US state has different laws for recording without the consent of all the parties. Some US states don’t even require the consent of both parties for the recording to be legal. Employees can record their managers without their knowledge, and it will still be permissible as evidence in the court. So, if your manager does not know of being recorded in such states, he can’t file a lawsuit against you. A majority of US states have this one-party consent law, where recordings can be done without informing the other party.

The government organizations such as the Department of Labor have also allowed an employee to record an employer’s activities without the latter’s consent when it’s done under special circumstances. Such circumstances include that when an employee is recording any radiation contamination activity happening in his company; it’s not illegal as per the Energy Reorganization Act.

NLRB(National Labor Relations Board) has already declared that although a company might have stated that surreptitious recording is illegal, it is legal under the circumstances where

  • You are recording an employer’s unequal usage of his official rules.
  • If an employee needs some evidence to support him in a case filed against an employer.
  • Recording dangerous work conditions present at the workplace

So an employer cannot stop an employee from recording anything, even without consent, when it pertains to the above-mentioned conditions. This makes compliance training of the staff crucial that prohibits employees from bringing recording devices to the workplace. Hence, there can be policies in place to ensure that employees are not allowed to bring recording devices where confidential business information is exchanged.

24 Nov 2021
compliance training

Should compliance training activities happen throughout the year? 

“It takes less time to do things right than to explain why you did it wrong.” Henry Wadsworth Longfellow

Over the years, compliance training has become prominent for companies. It’s because organizations have to make employees recall their training for which it has to be shifted to the online mode and held several times during a year through various modes like webinars, podcasts, etc. In offline training, the employees tend to forget everything within a year.

Hence, when employees are provided with a compliance training calendar, they keep in sync with the ongoing training process.

Why a calendar?

Because compliance laws get changed all the time:

The companies should take measures to ensure that the employees are informed of the compliance laws as soon as they are updated. The language of such an explanation should be understandable by employees. A training calendar can be decided based on the availability of employees and trainers. With the changes in compliance rules, having a pre-decided training schedule can’t be helpful because sometimes ad-hoc sessions are needed. So, having a calendar adds spontaneity to the schedule.

After an internal or an external audit happens:

Sometimes a company can get insights into how it’s performing as far as compliance laws are concerned because an audit might have been conducted due to which an emergency training session is required. A compliance audit happens through an auditor who needs to check company records. The auditor can also ask for the company employee and management to answer auditing questionnaires. An organization can schedule an audit itself if it’s internal by contacting an auditor. It’s generally done to determine whether the company’s employees are following all the checklists issued for compliance to them. So, such audits are conducted by a company’s discretion as and when it deems them a requirement. They can be preplanned at the beginning of a year and included in an audit calendar. For example, financial audits happen once in a year for every publicly listed company, but they can also happen unplanned, for example when someone files a complaint against the financial misconduct by a company. For example, shareholders can criticize that they are not being shown the financial statements prepared as per GAAP standards.

Why is a compliance calendar necessary?

The practitioners of such compliance training may find it difficult to prove to the C-suite that is the CEO, CFO, CTO, etc. about the value of the calendar. It’s because they can’t understand why the training needs to be a continuous process. That’s when the compliance training advocates need to show why making compliance an all-the-year event will be helpful.

For the C-suite, having compliance training as an annual event is costly enough and when it’s done throughout the year, the company budgets explode.

But having multiple compliance activities is useful because sometimes some employees might not find some methods of training useful. For example, they might need other training formats apart from offline compliance training.

For them, videos might be an effective way of learning rather than webinars. So, for such employees, it’s better, that when a new law comes into force, its videos are emailed to them which also showcase the results of noncompliance. The vendors of the company also require such training videos. These videos are a part of micro-learning where users are delivered 5-8 minutes nuggets for them to grasp information easily.

23 Nov 2021
elearning

How e-learning can stop the Great Resignation? 

In the US, many resignations have been happening due to employee turmoil. Why are they so frustrated, and what is causing them to give up on their jobs.

The employees are suffering from burnout because they have to manage their households along with work. The USA imposed lockdowns last year in March. Earlier, employees were quite pleased about the work-from-home culture because they had complete access to the IT equipment. Their motivation to work had soared because they found the ideal work-life balance.

However, there was a certain divide among employees as to be given permissions regarding telework. Generally, employees who had a Bachelor’s degree were preferred for remote work, and a majority of those who didn’t have a college education were not allowed such privilege. Well, those who were not working from home before the pandemic but got this opportunity, post the pandemic, are certainly happy with the situation. Almost 50% of them were pleased about working from home because it gave them more freedom over their time due to the flexibility of work hours. They also find it satisfying that they have more time for the family as compared to before.

So workers now prefer the telework kind of situation, which is causing the Great Resignation. Apart from the null commuting time, the other benefits of remote work are the time to exercise, cook and indulge in other personal activities. The workers are leaving jobs because they no longer desire to work from the office. Also, people who studied during the pandemic are opting for remote work.

Many employees are pursuing e-learning courses to boost their careers. The Great Resignation started happening in April in the US when the vaccinations were started and companies expected employees to resume working from the office. In that month, only an unprecedented number of resignations (4.0 million) happened in the US.

How can e-learning help in stopping employee attrition?

Better skills: The employees need to be given higher pay packets to continue with their jobs, i.e. to prevent attrition. E-learning can make sure that employees imbibe those skills which make them deserving of higher salaries. Skill development is an urgent need of the hour so that employees don’t change jobs for the sake of better salaries. Apart from that, when an employee has attained higher skills, it’s time to give him more accountability and responsibility in the job. Apart from that, the e-learning systems should be tailored to an employee’s needs. Some employees prefer mobiles, while others learn through the laptop. Hence, companies have to focus on making the e-learning experiences personalized for employees.

Ensuring HR cooperation: HR e-learning is also needed because these employees need to put more energy into retaining employees. Hence, they need to schedule conversations with employees about how the current IT infrastructure is supportive or non-supportive for them. It is because with better IT tools employees become more productive at the workplace making them worthy of a promotion. The companies might need to invest in new software for enabling better performance out of an employee. An employee can only get job satisfaction when his job is rewarding and that comes with his better output.

The HR e-learning can ensure that they prevent an employee from leaving. That can happen when he is connected to the superiors in the company who can take his career forward through mentoring. The HR can also ensure that the praiseworthy employees are given positive feedback by the company seniors acknowledging their efforts.

The Human Resource professionals can provide the employees with financial rewards once they review the competition and know what kind of salary hike can prevent someone from looking for a new job.

In the end, a company is at a benefit when a diligent, star employee does not quit because that shows that the company believes in nurturing excellence essential for fostering positivity among employees.

16 Nov 2021
employee training

Is employee training that inevitable in retail companies now?

In the US, a lot of frontline workers have quit their jobs, particularly in April 2021. Now the companies have no choice before them but to get automation because of depleting manpower. If humans are not present to do their jobs, at least robots should do so. So the employees have to be trained on how to use these robots. Robots can take the place of human beings in doing monotonous jobs.

For example, companies are replacing human beings with the Internet of Things (IoT) based drones for inventory counting purposes. Since such drones are IoT-based, they can update the software on the retailer’s PC with the updated item count on each aisle. So through this software the robot or the retailer can immediately file a reorder to the appropriate supplier.

Hence, employee training has become pivotal for retail companies due to automation and other reasons mentioned below:

Need for Automation:

The most automatable activities are those which include entering customer information into PCs. So, filing clerks can easily be replaced by robots that can easily process such information too with the aid of software.

Due to the impact of the pandemic also, retail stores are opting for automation. It’s because human contact has to be minimized due to their risk of catching the disease. Hence, a robot is a better option. Robots can easily monitor customers for mask compliance without causing any retaliation. Apart from that, they can also alert employees when they are in proximity to others so that proper distance is maintained. Intelligent automation is the need of the hour because customers want an expedited experience, much similar to online shopping.

Hence, robots can be efficiently employed for this purpose because they can help in real-time inventory management.

They can be programmed to count the inventory in the morning and, based on real-time data stored with them about the orders placed, they can order refilling of the inventory by the suitable vendor. Much more, when they have information about the inventory and about how many items it contains, they can immediately inform the customer through phone or in the face about the availability.

But in the case of a human managing the store, the customer dealing becomes slow because they might not have accurate information about the inventory all the time. In fact, mobile robots are necessary because the frontline employee can avoid a visit to the inventory and get updated about its status through them.

Use of RFID tags:

RFID is also a smart tracker to check whether the delivery vehicle to the customer has reached its intended destination. When the frontline employee has an RFID reader, he can easily contact the driver and locate it to ensure that the customer is notified about the delivery status. The driver can’t lie about the location due to the presence of the RFID chip on the vehicle.

The RFID tags are also used for monitoring the product sales because if any customer enters the shop and does shoplifting, he can be stopped at the exit gate due to the RFID chip in the tag of the product. Such activities can be monitored by a robot that’s holding the RFID reader. The usage of robots in retail stores has also been necessitated because humans can’t be deployed during the daytime when there are more people and the risk of infection is high.

Hence, robots can be of such assistance during this time. Moreover, many employees are scared to return to retail stores due to the pandemic and prefer to work from home, which isn’t feasible because they have to manage customers.

Smart scheduling

Smart scheduling systems are getting used by retail companies, for which employee training is necessary.

This software helps managers in delegating employees to the store in such a manner so that there is no under-staffing to ruin customers’ experiences or over-staffing. This is done because the software can predict the customer inflow into the store at different times of the day. Moreover, if an employee is not available during a certain time due to other issues, that is also taken into account while generating the employees’ schedules for a day.

Use of AI-based mobile apps:

The retail companies don’t treat their frontline workers as occasional now because of the costs involved in training their replacements. Also, due to the pandemic, everyone is not willing to come to the store to work, so companies can’t lose someone who is.

Hence, companies are empowering their employees with knowledge, especially about products and new technologies, for higher job satisfaction and better retention. And that can be done when employees’ training is imparted for faster handling of customer queries, for which speedy access to inventory information is needed.

Therefore, companies are providing mobile apps to employees through which they get JIT information about product prices, their availability, and features. These apps can be used anywhere and is a comfortable option when the retail employee is working from home. Such an app provides answers to retailer’s questions so that their customers’ response times increase.

It’s because these apps are AI-based and know the questions a customer with a certain profile will pose to the retailer. All the answers by the app get generated based on the customer information entered there. Hence, employee training on how to use such apps is mandatory for customer happiness and increased purchases.

 

 

 

 

 

 

16 Nov 2021
healthcare compliance training

Why is healthcare compliance training so important now?

Healthcare compliance has become a critical concern for medical practitioners because their reputation is at stake.

Also, the rules are changing quite frequently for such practitioners.

As per OSHA guidelines, the doctors must take care of specific requirements according to which they can’t risk spreading infections. The doctors are required to follow specific protocols due to the contagiousness of the COVID-19 disease. This implies that they have to take precautions to prevent the spread of the disease. The healthcare employees must also ensure that they must be wearing PPE’s when they are in contact with such patients. If possible, the communication with such patients should be done through closed-circuit television systems if there is no need for a doctor to be in proximity to the patient. And even though the doctors might be wearing PPE’s, they should refrain from touching infecting surfaces such as doorknobs and light switches of the patient’s room. This is because they can spread the virus by touching other surfaces with their gloved hands. 

These guidelines have been issued specifically during the times of the pandemic.

But otherwise in general conditions also the healthcare workers are restricted from eating and drinking in those work areas where there is a high risk of exposure to blood-borne pathogens.

Hence, healthcare compliance training is critical in this regard because OSHA has mandated it. OSHA also requires that medical workers coming into contact with Hepatitis B patients must be vaccinated prior to such exposure.

Whenever doctors, nurses are treating patients carrying blood-borne pathogens, they are required to be trained for it. It’s the job of the employer to provide such training without any cost to the employees. The employees should not be expected to overstay for such training, and hence it should be arranged during the hospital hours.

Examples of such patients are those suffering from Hepatitis B and the Human immunodeficiency virus.

The medical employees must wash their hands after coming in contact with the blood of such patients.

Cleaning of hands

When the employer is not able to provide handwashing facilities, he must ensure that there is the provision of paper towels and antiseptics and handwashing must be done as soon as it’s available.

It’s an employer’s responsibility to ensure that even though workers in high-risk exposure to blood-borne pathogens are wearing gloves, they still wash their hands after taking them off.

Disposal of contaminated needles

If employees have used needles for injecting such a patient, these objects should be immediately stored in labeled containers so that they are not accessed.

Hence, it’s the responsibility of the employer who treats patients with such diseases that the risk of exposure is minimized. Therefore, it’s his duty as per the OSHA guidelines that all employees have hard copies of the Exposure Control Plan with them. This plan will be changed annually depending upon the possibility of the development of new technology which eradicates such exposure.

Adequate records of such training sessions have to be maintained, including the dates on which they were held, including who attended them. These training records should have the employer for 3 years since the training was held and hence provided to the employees or employee representatives if requested.

Therefore, medical organizations must provide healthcare compliance training to see no such rules are flouted.

10 Nov 2021
Elearning Companies USA

Is career transparency that important for making employees stay?

“We recruit for attitude and train for skill,” Atul Gawande

There has been a lot of employee attrition these days. This is the reason why e-learning companies USA are providing useful content to stop this trend. Employers are trying hard to retain employees, but the problem is career transparency. This kind of trend involves managers sharing information about the company with the juniors.

Why does employee attrition happen? No career transparency

When the companies conducted research about employee attrition, the main reasons were a lack of decent pay, respect from others, and a work-life balance. However, career transparency also emerged as an important reason why employees are quitting their jobs.

The main responsibility of managers in such transparency is to ensure that employees are shown how their careers will be uplifted with their present employer. The employees can also be told how this career progression is possible with skill and experience enhancement. Also, this kind of transparency ensures that employees are told whether they will be up-skilled to move them into higher roles or re-skilled for a diversified career. So, with career transparency, an employee will not quit when he knows that his employer has his best interests in mind.

Paucity of career transparency is a vital factor due to which employees quit because they don’t know what an employer has in mind for them i.e. when the former are not aware of their future in a company. If an employee knows that his employer appreciates his hard work and a salary increment is in store for him, he will put in more effort. However, when an employee is not given any such indication, he/she will leave the job for better-paying opportunities and even different profiles. It’s true that companies that believe in the skill development of their employees can stop them from leaving. For example, an offline marketing person in a company could be trained in Digital Marketing as well so that in the future he can be promoted to the CMO role, encompassing a higher salary and perks.

Hence, e-learning companies USA can provide the most useful content for the skill growth of employees.

Following are the reason why employees are quitting jobs due to lack of career transparency

  • No communication between managers and employees

Employers/managers need to stay in touch with the employees. It’s important to be concerned about employees well-being at the jobs and listen to their woes. Employers must know that employees like when they know that their work is being recognized. So, even if his superior feels that an employee needs to make some changes for better performance, it should be conveyed. Performance management should be done on a monthly basis rather than on a yearly basis when employees are motivated to work harder to fulfill their goals. They can inform the managers about the hindrances which are causing their performance to fall behind the targets.

The managers should make it a point to conduct individual Zoom meetings with employees and don’t delay them due to hectic schedules. The superiors should also ensure that these meetings are conversations and not just compliant sessions, so they should listen to employees rather than just blaming them for a lack of work.

When an employee tells his superior that something is amiss from his work, because of a certain dearth of skill, he can be informed about the training planned for him. The managers should take note of employees’ daily work reports and guide them about the next steps to excel in the current role and how to prepare for career advancement. Also, during these video conferencing calls, an employee could be acknowledged for his successful efforts, which boosts his confidence.

  • Lack of Fair promotions

The employees should be informed as to what they need to do to get a promotion. This assures them that all the promotions in the company have been done based on competency and not because of any bias or nepotism.

Companies can only thrive when employees thrive in terms of skills. Hence, particular traits of employees such as curiosity, collaboration and innovation should be encouraged, rather than curbing them. A company that has understood the importance of continuous learning and development can only move forward, otherwise, nothing can prevent its stagnation.

So, if you are keen on the skill development of your employees and a mutually beneficial growth, contact us as one of the most prolific e-learning companies USA.

10 Nov 2021
employee training

Can employee training prevent workplace violence? Yes or No?

Companies have a huge responsibility on their shoulders to keep employees safe. It has always been a priority because workplace violence can cause a company to lose trust among prospective employees. Moreover, when an employee becomes a victim of violence, a company has to fight lawsuits filed by the members of his family. The death of an employee lowers down the morale of the rest of the team, apart from the company losing someone valuable and experienced.

Therefore, employers have to ensure that no workplace violence happens. OSHA has prescribed that all organizations must have workplace violence prevention programs to reduce the happening of such events. Employee training is required to ensure that such incidents don’t happen.

Let the employees know about the consequences

The companies should make sure that even if there is any risk of violence, it should be eliminated. During the on-boarding or employee training program, the HR should explain to the personnel how the company has a zero-tolerance policy toward such violence and it will result in termination.

Apart from protecting employees, the company must also see that the vendors, clients, and anyone who visits the company premises does not become a victim of such violence. The risk of such violence exists when company personnel are accepting payments in return for services or goods. Working during late hours of the night also makes employees vulnerable to violence.

Finding hazards

OSHA has recommended that companies must conduct worksite analysis to identify potential risks. This includes detecting which workplaces are hazardous in terms of workplace violence. A team can be constituted for this purpose which can include senior management officials, workers, and legal staff, etc. This kind of information can be extracted by checking records where workplace accidents have occurred in the past. It also includes screening surveys that ask employees about incidents not known by the management.

The problem with reporting workplace accidents is that they are not reported due to the fear of revenge. Hence, the management has to take into account the undocumented incidents also. For this, workers have to be handed over questionnaires through which they can report any such incidents. But the management has to assure them that their answers will be confidential. The workers can report about customers who assaulted them and whether the cops were called to protect them.

Including engineering controls for prevention

The employers after hearing the accounts of assaults on a worker could take measures like implementing engineering controls. There should be video surveillance cameras installed inside the shop. Apart from that, enough lighting should be there so that anything incident of physical aggression is visible from outside the store.

Employees working at retail stores have high chances of being robbed, hence it’s better, that cash availability is restricted during that time. The employee’s training must contain the adequate measures to be taken when such an incident happens. So, enlightening them about such measures reduces the risk to their life and protects the store property too.

The late-night retail establishments must ensure that the cash is deposited in the Drop Safe at the end of the day so that it’s safe.

There should be panic buttons and alarm systems that can be triggered in case there is an attack and the nearby police station are informed in time. There should also be door detectors so that employees are informed about the entry of someone into the store. Also, there should be height markers installed on exit doors so that under any attack, the tallness of the escaping assailants is captured.

Employee training can also ensure that they are not looted when they are going back to the parking space.

So, there should be security escorts who accompany them to their vehicle, especially necessary for female employees. Also, the parking space must be easily accessible from within the building and well lit. If any customer behaves aggressively with a worker, a trained security officer can prove to be viable for stopping such an incident. He should have been given a security protocol to be followed under such circumstances. Employee training can prevent such incidents because they can be trained through simulations on how to react.

Managerial responsibility

It is also the job of managers to check that if any untoward incident happens and a worker sustains some injuries, he is immediately moved to the hospital so that no loss of life happens. The managers can ensure that the workers are duly protected, and their psychological well-being is ensured with proper counseling. Managerial training is critical because any delayed reaction can cause an irrevocable loss, like a deceased employee. Hence, the managers must ensure that nobody tampers with the evidence and the premises are secured so that a fair investigation can be done by the cops. The manager can ensure that an incident report form is filed by the company in case some facts are left out during recording the incident.

It’s the job of managers to revive the confidence in workers after an assault has happened. They have to assuage their fears regarding any future accidents, ensure that all potential hazards have been removed from the workplace. The managers also need to assure workers that they don’t need to hold themselves guilty of not being able to do much during the assault because it was not possible.

So, employee training especially of managers can prevent such incidents from happening and also reduce the aftermath.

10 Nov 2021
sales training

Make a difference to your company’s turnover with sales training

Sales training carries importance all over the world because companies need to earn handsome profits. The companies are investing in this training, but the trainer must have some outstanding qualities for him to cast an impression on the audience.

Facilitators’ experience matters

The facilitator is a crucial component of sales training, given the amount of investment that goes into it.

Also, the participants devote a lot of time to such training, especially when they have to travel to the training venue or even when virtual training is imparted. As per research, an exorbitant amount is spent on such training, amounting to $2,326 for a sales employee.

A sales trainer must appear trustworthy to the listeners and for that, he can share anecdotes with them about his experience. That’s when; the audience pays more attention to the lessons imparted in the training.

The training experience is a crucial factor when deciding who should be a trainer. A sales manager who does not have such experience is not an apt person for the job. A facilitator with experience in the training domain knows how to do this job and engage the audience because of good conversation skills and delivery of speech like, including intonation in voice. However, the trainer can still consult the sales manager about any appropriate skills to be included in such training.

Large-scale training requires experts, not amateurs

Also, when training has to be done on a large scale involving sales executives from all across the country, an experienced facilitator is most suited to handle a large audience. The essence of sales training is adult learning, which implies that theoretical knowledge is simply not enough for adults to imbibe some new concepts. They require practical exercises like role-play, which is crucial for retention of knowledge. A trainer needs to devise such exercises, and therefore experience matters.

The sales trainer must be perfectly matched to the industry in terms of his experience. For example, someone who has no experience in selling tech products can’t guide on how to do so. With the pandemic, the online selling experience also matters. So, an efficient sales trainer must have dealt with selling products through virtual means also.

Technically advanced trainer

Sales training is delivered through online mode now due to the social distancing norms being followed. The learners are only called to the class when their doubts have to be answered. So, a trainer must have complete knowledge of the video conferencing tool. He must know how to include live polls in the session apart from allowing the participants to annotate. Therefore, having a trainer with a technical bent of mind is quite significant.

So, before hiring your sales trainer, ensure that you study his resume to find the relevant experience as per the above factors. When you have to expend so much money, neglecting any aspect of the trainer’s experience can result in unfulfilled sales goals.

How can companies impart sales training through informal methods?

Interviews with new clients

The company can also make sure that the successful sales executives share the tricks of the trade with others. There can be a video session with an important client who has just been won over by a sales executive. In this interview, a webcast, the customer can share how his doubts were cleared by the salesperson. And how he was explained the USP’s of the company’s products so that the audience can also use them in the future sales pitch. Such an interview aims to make the sales executives acquainted with the challenges posed by the competition against the company’s offerings.

Through this approach, the salespeople in the company can learn about the customized approach followed, crucial in case he is a big client. Such interviews can also be JIT tools for sales employees who find it tough to resolve specific doubts of the customer as to why the product is overpriced as compared to the competition.

How can sales training help in understanding a buyer’s needs?

The training programs must consider the buyers because he makes the purchasing decision. Once the sellers can’t comprehend what the buyers require, the entire sales process is a waste. Hence, the sellers must have a complete clue about the different kinds of buyers and what can be challenges created by them i.e. their pain points. So, after knowing such points, how can buyers be influenced to get the product? For example, when you understand the emotions of the prospective buyer i.e. why he needs to buy a product, you can use it to your advantage. All the pain points are highlighted through his personality. Drawing on all pain points is a better strategy of selling a product rather than being verbose about its advantages which might not concern a prospect.

 

08 Nov 2021
LMS

When can a company trust LMS reviews?

Companies in every part of the world are trying to get the best LMS for their employees so that they are regularly updated about the company policies and new technologies. But sometimes businesses can be duped in the process of buying an LMS if one of the e-learning companies USA has posted fake reviews about its product.

The businesses, therefore, need to get into the detail of LMS user reviews before buying it because it’s a significant investment.

Businesses should not go after an LMS if it has all but one positive review. That single positive review is a red flag that the company has posted itself to beguile users about its product.

User details mentioned in reviews

If the user reviews about the LMS are genuine, then they won’t be scared of sharing their details. Through such credentials, anyone can get in touch with them.

Hence, authentic reviews are always in-depth, which include the company and purpose for which the LMS was used. Moreover, sometimes, when the users want to post their reviews about a certain LMS, they have to log into the reviewing account through LinkedIn, and hence the readers can check whether it’s a company posting the review.

Industry based reviews

There are so many review sites these days, but the businesses must look out for those sites which just deal with LMS reviews. It’s because those sites are most credible and contain the opinions of businesses from your industry about a certain LMS. They also have articles that guide a business about how to buy an LMS. For example, how many factors are critical for a business in an LMS?

Are product features included in such reviews?

Another thing that should be checked in user reviews by companies is how much detail about the product is mentioned. If a user has employed the LMS in the company, he knows some features in detail. So, knowledge of such details is proof that the reviews are authentic. At the very minimum, the users have signed up for the free trial of the product and that’s why are aware of its desirable and undesirable features.

How can choosing the wrong LMS cause problems?

When an LMS is not correctly selected by a company, it can lead to learning issues. An LMS should have a practical setup that includes text-based chapters, including images and videos also. Then there can be text animation to engage the user. It must also have ample scope for gamification so that the users are stimulated with games. Any kind of boring game which don’t involve competition among team members is also lackluster for employees. Hence, the game formats of an LMS must include leaderboards to inspire employee performance.

03 Nov 2021
LMS administrator

An LMS administrator can help a company in examining an LMS

E-learning companies USA are dealing with a lot of clients. It’s because of the increased focus on online learning. In addition, an LMS also needs to be introduced for adding such courses. So, how can e-learning companies, USA, convince the entire business about the utility of an LMS? These are the following deciding factors a business has to be sure of before approving the purchase of an LMS:

The learning curve of an LMS administrator:

The e-learning companies USA also have to check whether the LMS is usable for their client. The client can also see to the same. They can check whether the employees in the company will also adapt to the same without buying the LMS. The company has to think from the perspective of the users who will work on the LMS.
First are the LMS administrators who will handle this software and the others are the employees of the company. The company, therefore, needs to focus on what will be the learning curves of each category of these learners. The learning requirements will also vary according to the roles of these learners, which determine the learning curve. For example, the LMS administrator needs to master the software, and hence he will have a longer learning time. So, the company needs to know before buying the LMS if the vendor will provide the required support to help the learners with their respective learning curves. The prospective LMS clients should check whether the vendor has provided any resources in the form of videos and slide shows on his website or they have been integrated with the LMS.

Is a free trial period of the LMS allowed?

LMS Administrators have huge responsibilities with the system. It’s because they will have to bear the brunt when the employees don’t become aware of the new courses added. They have to assign employees to courses based on the former’s role in the company and then send an automatic email to them asking them to sign up for the course. So, the LMS has to be checked beforehand by such admins to see whether they are comfortable with it. They can be given a free trial of the software for one week by the vendor and if after that time, they find that are comfortable with it, then it can be approved. But if a company has a team of LMS admins, then only one person needs to be chosen for that free trial. Apart from checking the usability of the LMS, such a person who has worked on it for 1 week can also guide others. That will ease the learning of this software for other members of the LMS admin team.

Navigability of an LMS:

The LMS admins need a lot of time with the system, to know its feasibility. Moreover, the learners are the end-users of the system. When a course is uploaded on an LMS, the learners should be able to navigate it. So, the features of the LMS should be compatible with the needs and abilities of these users. Hence, the buyers of the e-learning companies USA must check the user-friendliness of the LMS.

On the other hand, the LMS admin can help a business in testing the software. He can make someone in the company go through the entire uploaded course. He can monitor the time taken to browse the course by different employees of the company i.e. testers. For example, if an LMS has features such as Zoom which allows readers to use the magnifying glass on a paragraph, it has less readability time for a unit. And if such features are not available, then is it possible to customize the LMS. If browsing a course through an LMS, takes more time, then is the company willing to allow employees to take so much time from their jobs.

The size of the visuals which can be added:

Some courses have specific requirements like uploading audio and video for better understandability. LMS’s have such uploading features but do they allow videos and images of a certain size. That’s all to be checked by an LMS admin.

So, an LMS administrator can help a company in gauging whether the software is perfect to be adopted or not.

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DSLR stands for Digital single-lens reflex camera. It has a digital imaging sensor. In this kind of camera, the captured image can be viewed in the viewfinder when the shutter button is pressed. Its shown through the main lens rather than through a secondary lens, so the user knows what has been captured. 

He was a German psychologist who is known for discovering the forgetting curve. According to this curve, the biggest decline in memory happens within 20 minutes, and then 1 hour.