21 Oct 2021
HR Elearning

How is HR elearning useful for employee training?

There are a lot of job changes an employee goes through in his/her lifetime. But, sometimes organizations are not prepared for long training periods after an employee has joined to accustomise him. In fact, new employee training means spending so much on training and paying for man-hours just to explain the software and the work-based procedures to him. Instead, they prefer retaining older employees, even though it requires giving them a hike.

Although employee attrition can’t be stopped, one of the main reasons that happen is a paucity of communication between employers and employees. The pandemic has made sure that employers have to work hard to ensure that employees are getting the required focus and incentives. The companies are finding it hard to get labor ready to work from offices. So, once you have such labor you can’t let them go easily, even if it means investing in their training to make them suitable for higher-level roles.

Companies are giving their level best to ensure employees are not deprived of any skill-based training. But, employees can also feel exhausted when their work schedules are overloaded with training sessions.

HR e-learning has therefore taken such importance because they have to adopt new technologies for employee training.

One such novel technology is the remote visual assistance software.

On the point help available

The remote visual assistance software provides excellent support to companies who handle employee problems arising due to their dealing with new software. It’s because such software can be introduced into the LMS of a company to ensure that whenever employee practices simulations he can’t get stuck. He might be going through the process to install a router at a customer’s place and finds that somehow the relevant simulation uploaded on the LMS is missing some steps. He can immediately contact his senior, share a link with him on the remote visual assistance software, so that the live stream from a customer’s phone is available, encircle the router, and ask for help.

However, the employee first has to share the browser-based link of this software with the customer so that live feed from the latter’s camera can be seen on his phone. 

The expert can guide the employee, whether the router model is outdated or there is some other problem blocking the installation.
Hence, employees become perfectly confident because they know that they have just-in-time support available to them.

Excellent customer service

When employees are working in their cubicles and face issues while working with software, they can resolve them immediately without hitting Google because they can share screens with the superior through remote visual assistance software. This kind of assistance is quite imperative for a customer support executive who sometimes can’t solve the client’s problems even after consulting LMS. Hence he can send the link to the customer and get him to share his screen and then exchange the same with the expert and get immediate answers. For every employee, a company invests so much time in training, but often it’s not productive because the employees have not learned anything practical. But with this software when screens can be shared by trainers ad co-annotated by the learners the experience is quite different. It ensures that employees don’t take much time before becoming productive for a company. HR E-learning is paramount to ensuring that employers learn this tool.

Employees can also benefit from this technology when the new employee is paired with an older employee. So the former can ask all kinds of questions and improve customer satisfaction rate.

27 Jul 2021
HR elearning

How to modernize the HR processes with HR elearning?

Companies must have the best personnel on board. That’s why companies these days use all kinds of tools to hire. One of them is hiring through social recruiting tools. Now how can a company get candidates through such tools?

  • Build the right company profile to draw applicants: 

HR elearning is quite important for this kind of recruitment.

For example, Linkedin can help you in hiring but it requires an investment. So, you have to convince the team members why such kind of investment is necessary. Linkedin is used to get the right kind of people for your company. Once you put up a job on the company’s profile page it is visible to a lot of people, those who don’t even follow you.

If you avail of Linkedin’s premium plan, then you can send job description emails to candidates who have premium membership on this portal. It’s better to include keywords in your job description so that candidates can be attracted to your job.

But, you cant post more than a free job on the LinkedIn page, otherwise you have to make payments for the premium membership. Once you have decided on hiring a candidate the next step is to do some background checks. Such software is also available in the market. But all this is a costly process and the company should be willing to invest in HR elearning so that resources are used judiciously.

You would be surprised to know that there is even software available in the market to manage the salaries of employees apart from the attendance management software. 

  • Create a database of applicants: 

Sometimes, you need HR to sift the resumes. It’s because the resumes received through social recruiting may not be the best fit for a job. But in the end, you can build a resume database so that you can use it to extract resources for future openings. You can filter the applications through keywords and know which resource is best for the job. Although a telephonic round of interviews can be conducted for such screening, it can take a lot of time, hence filtering resumes based on keywords is the best option.

Sometimes, hiring through job portals is a waste of time because they charge money for giving the contact details of applicants.

So, someone who has applied for a job is of no use when you can’t contact him/her. Also, some candidates may not be actively seeking a job, so when you contact them, you find out that they have left their last company a long time back.

Hence, Social recruiting which is fast and practical is the answer: 

Moreover, the rest of the workers at the office feel demotivated because they have to do some extra work per day. So, instead of a cumbersome hiring process, it’s better to hire someone through social recruiting because they can attract candidates easily through hashtags in the job profile. They also help you hire somebody through the use of artificial intelligence and sieve through applicants through filters.

The most amazing part about hiring through social platforms is that you can reach out to many applicants, particularly those who live abroad. This is not possible through a job portal. In the times of lockdown finding, finding candidates for remote work is simpler through social recruiting.

What are the courses you can sign HR for?

You might want to signup the HR resources of your company for MOOC. But these courses can be quite generic, and may not help HR with the latest state laws.

There can also be problems when HR wants a scenario-based elearning course because it can teach them about situations like how to handle irascible employees.

So, depending on the needs of your company you have to choose the course. if the HR of the company needs some software training, then MOOCs are a good option because they include simulations about certain software.

But when soft or hard skills training is needed, the course should be delivered by a live instructor or through a webinar where the students i.e. the HR can ask questions.

The HR professionals should get the knowledge about how to use online testing to hire the best candidate instead of getting it evaluated manually. There is software where you can input questions and send the test in an email to a candidate. Also, there are tests for checking the soft skills of a candidate also.

HR elearning can also be used for training small businessmen who don’t have the resources to hire HR.

They can use such elearning to ensure that they build their knowledge about how to shortlist someone by asking relevant questions. So, it’s beneficial for such entrepreneurs because it can save costs for them and they can only hire an HR professional when needed.

This is how HR elearning can be beneficial for companies.