All over the world, the VILT sessions are happening at a rampant pace. It’s an aftermath of the pandemic, but conducting such sessions is not easy. The companies were looking forward to changing to the virtual training method due to the excessive costs of classroom-based training. But the change has been expedited by the pandemic.
Gen Z also cannot concentrate in-classroom training sessions and prefers VILT sessions where they can log in at a preferred time. It’s because it’s easier to focus when you are alone rather than with others in a classroom.
What is so peculiar about VILT that such sessions require both a trainer and a moderator?
- Participants are not face-to-face:
The biggest loophole of a VILT session is that since the cameras of the attendees are off during such sessions, the trainer can’t see their facial expressions. Such expressions help trainers understand the difficulties of a learner. Hence, there can be a major communication gap between the VILT instructor and the participants, which the moderator bridges.
Hence, if the trainer does not know that his teaching speed is not acceptable for the attendees, there is a cognitive overload, i.e. too much information gets passed on to the learners in a short time.
The problem of not seeing attendees’ faces is a huge obstacle in synchronous VILT sessions to result-oriented communication.
It’s because, in such sessions, the trainers and students have taken out time from their over-packed schedules, and when they cannot comprehend each other, it is futile.
- Helps the trainer in preparing for the session
It’s because there can be problems with a VILT session when large uploads are happening at the teacher’s end. The internet speed can get slow when live screen-sharing happens because, during this process, a stream of your video gets sent to the server from where the browser downloads it to the learners’ PC. Internet content upload speed is slower than the download speed. Hence during screen-sharing, the quality of the video call is average.
So it is better that if software screencasts are getting sent to the learners during the session, it’s better to record them beforehand rather than during the class. A moderator can help the trainer in recording a screencast video before the VILT session.
A moderator is someone who helps the trainer but is he required so essentially in the VILT sessions.
These are some situations that can arise during a VILT session for which the moderator’s help is needed:
- The trainer can’t handle large sessions:
Another loophole in such a session is that sometimes trainers get nervous in large sessions and face technical issues.
For example, the learners might be unable to log into the meeting URL through their browser. So, they might send the trainer a message to resolve this problem. When so many participants send chats to the trainer, it’s tough for him to respond. That’s where a moderator helps to facilitate and responds to the learners’ confusion.
The moderator can access the meeting through a remote desktop and has no problems responding to the participants. A moderator must be an experienced IT person so that he can solve any technical glitches in time when a participant can’t access the VILT meeting URL through his web browser because it’s not compatible; the moderator can help him rectify the situation by switching to a different browser.
For example, the internet explorer is an outdated browser that does not work with web versions of the video conferencing software.
- Preventing anyone from creating a nuisance during the meeting:
It’s a tough task to manage participants in remote learning sessions because sometimes, they may share some unwanted content.
Hence, a moderator can help the VILT trainer prevent the participants from sharing their screens if they send irrelevant content.
The moderator makes sure that such a participant is removed from the meeting. A remote moderator can immediately do this task for the trainer. So, the moderator can help the trainer block such a participant or change the options where no one can share screens except the host.
- Makes sure that the trainer is not disturbed:
It can be ensured that the trainer is unaware when any participant leaves the meeting due to the lack of any notification because the settings can be enabled for the same.
However, the moderator calls the participant to enquire why he has left the meeting. A moderator can also mute a participant if he starts speaking between lectures. They can mute and unmute participants when needed based on whether they are talking about anything pertinent. If a participant is not allowing others to express their opinions, he can be muted.
- Preventing latecomers to the meetings:
Moderators can also lock meetings to ensure that nobody unknown joins the meeting or any employee joins after a certain time. The meetings can be locked since they begin or after a certain delay after their beginning. This can help prevent any late entrants to a meeting.
In the end, the moderators allow the meetings to go unhindered, save the trainer from solving any technical and human problems, and focus on his topic during the session.