How to make compliance training interesting for employees?
Compliance training has become crucial due to so many regulatory changes happening.
But compliance training has to be stated in simple terms for employees so that they adhere to it. For example, when a company wants to restrict the data theft, it should be explained, that if employees don’t put a laptop lock i.e. Username and password, they would be fined. But if stated in a legal language that employees are needed to safeguard company data, they would think that it does not apply to them. The employees can be taught in detail about data theft situations that could land them in trouble. For example, to elaborate on the importance of using credentials, it can be stated that any computer can’t be easily hacked when it has the credentials and firewalls.
When a PC has credentials, even when an employee loses access to it due to theft, computer data can’t be stolen. The employee can lose his laptop while coming to the office, but because he had installed a program to detect the laptop, it was located. And because it had credentials, it could not be hacked by thieves. However, apart from employees, it’s the company’s responsibility to ensure that all the data is stored in the cloud-based server for retrieval.
Similarly, compliance training is important for office staff, who manages the entry of guests. It’s because unless they mark their entry they can’t be allowed to enter. After all, any guest can access the company assets and it becomes tough to track unrecorded entries.
How can e-learning companies help in drawing the attention of employees?
Although a business might upload compliance rules on its media like the website and the LMS, it’s important to put it across clearly to employees in layman’s terms which is the task of e-learning companies. It is because it knows how to create vibrant situations in e-learning content to garner the attention of employees. It’s easier to make an employee remember when he has read a personal anecdote either illustrated through a video or a podcast about noncompliance effects.
Serious games can also be used to show the importance of noncompliance because it contains simulations. Through simulations, the previous knowledge of employees can be tested in a virtual world. The reason they are called “serious” games is that their objective is not fun, but to teach employees something.
How to make sure employees comply?
The e-learning companies in the US can ensure that software can be created which shows continuous notifications to employees asking them, questions about compliance. For example, a character can pop up on their screens asking them whether they have altered the PC password this month. If the answer is no, then it can be reported to managers and employees can be sent emails to change their password immediately. Another way, to make them comply is by sending animated videos. Employees can also be demonstrated the adverse impact of their non-compliance through scenario-based videos where a character pays for its ignorant behavior. i.e. What happens when an employee does not wear a PPE kit while dealing with dangerous chemicals?
How to make sure compliance happens?
Diversity training
Apart from the safety of data, compliance training also ensures that employees maintain their behavioral standards. They treat people of other races with equal respect. Managers who have to pass judgments on such situations when they are informed about them should have received diversity training so that people in the minority don’t feel excluded in a company. So, compliance training for diversity should be able to strengthen all employees to speak for themselves when they face such disheartening situations.
Setting up the right examples
The companies should make sure that employees are held responsible for noncompliance so that no violation happens at least intentionally.
Managerial attitude can also affect the morale and willingness of employees to follow in line. It’s because any lackluster behavior on their part when noticing noncompliance can encourage the same behavior from employees.
The managers should therefore ensure that they take suitable action if they observe any noncompliance and vice versa. When employees trust the ethical behavior of managers, they can also speak with candor to them about noncompliance.
Unfavorable impacts of noncompliance
A noncompliance scandal can have a long-lasting impact on a company’s reputation. It can adversely affect the business and customers can cease to buy from it. There is so much widespread use of technology these days that any noncompliance issue comes to public knowledge within days. But you can make sure that such an incident does not happen due to compliance training and enforcing the adherence to rules. You can exhibit a strong company culture with high value for laws like a safe working environment by posting about it on social media and blogs.